Reviews (6,050)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating custom, high-converting landing pages without coding skills, highlighting its cost-effective, user-friendly drag-and-drop interface and responsive design. It offers a variety of customizable templates and seamless integration with other apps. The support team is particularly praised for their responsiveness and effectiveness in resolving issues and providing proactive service, enhancing merchant satisfaction.
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Support is terrible no one knows how to use the damn editor. Couldn't figure something as simple as extra scroll happening on a landing page or a damn image fit to size issue.
Edit: Holy, It couldn't get worst. I was reached out to privately by "management" to resolve my issue, to my surprise I might add. As I worked with Cookie (Management) to solve the issues why none of my images would fit into their pages not matter if I chose different images or resized them.
Five hours later, FIVE HOURS of texting, because no one can use a phone anymore! I receive a final message from Cookie saying THIS ISNT HER DEPARTMENT!!! What???
She couldn't, along with the development team find the problem. She opted to remove my page for me on pagefly (as if that's a kindness) after taking 5 hours of my day to not solve my singular issue.
Never coming back. Happy for those who find success here, I did not. If I could give negative stars I would!
Hi,
Thank you for your review and the time with us to be so patient to work together.
We are sorry for any convenience you had.
As we always mentioned, from our support team to the management team to the development team, we are the one in PageFly - always want to assist customers to find better solutions for the issues. Unfortunately, we cannot solve your issue: want to make an background image show full but not want to scroll. Even though trying to stay together in such a long time to edit, adjust the image you want, even with trying to explain with a lot of examples that it would be better if we can choose another image.
As mentioned in the chat, we admitted this is General Technical limitation - and that's what our Development Team confirm.
Thanks again for your detailed feedback and the time you spent.
Have a nice day.
The pagefly team is always so responsive and quick to help. Really appreciate the support
Hi,
Thank you so much for taking the time in giving us a generous feedback! We are always trying our best to make your experience memorable and we're glad that we've achieved it!
If any other questions arise, please feel free to contact us at any time.
Yours truly,
Dan from PageFly
This is by far the best page builder I've tried. There are lots of templates and options, and the customer service reps are available over chat to help with issues, which has been a HUGE help for me as I get started.
Customer support deserves 5 stars, they are really helpful. Thythy did a nice job with recommendations for my landing page.
The only issues I have experienced until now, are related to how the app works along others. I use Up Cart, and when you have a direct buy button, the product doesn't appear immediately on the cart, until the 2 or 3d time. Other issue is the page loading speed while editing, it could be better, I have to refresh continuously.
I had an issue with the code for one of my pages and Customer Support was quick to respond and fix the issue. Chinonso was extremely helpful and patient! Thank you very much for the great customer service :)
Hi Mochiglow LLC
Thank you so much for your generous review. It was very nice of you. Rest assured that we will continue to improve our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared and for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Best regards,
Nonso - PageFly Team
Thank you for your excellent support with a technical problem that i caused myself!
Thank you for your review, and we are happy that you find our support great and our app, we know with time you will learn more to use our app and will be able to perform further customizations on your pages! We are here 24/7 to help you anytime you need any help.
Looking forward to talking to you in the live chat again,
Best Regards,
Heung | PageFly Team
Really helpful and responsive support team. Solves my many issues in minutes.
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Please don't hesitate to reach out to us if you have any other question.
Usman | PageFly Team
I am extremely impressed with PageFly! Their app has made customizing my Shopify store a breeze, but what truly stands out is their exceptional customer service. The support team is incredibly responsive and helpful, always ready to assist with any issues or questions. Their dedication to customer satisfaction is unmatched, making PageFly an invaluable tool for any e-commerce business. Highly recommend!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
Really easy going app to get great results. I had an issue integrating a third app and Miracle from client support fixed it in just a few minutes
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Miracle | PageFly Team
Funciona muy bien me encanta
Muchas gracias por sus amables palabras; ¡nos motivan mucho a mejorar!
Me alegra mucho que nuestro equipo de soporte pueda satisfacerle al máximo. Será un placer ayudarle durante su experiencia con PageFly. También usaremos la traducción en el chat en vivo para conversar con usted.
¡Les aseguramos que nos esforzaremos al máximo para ser mejores asistentes cada día!
¡Que tengan un buen día!
Equipo de PageFly