Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

Edited April 23, 2023

We've been extensively using PageFly for a couple of years now and there are some major positives and negatives.

Positives:

- It's a flexible platform with many options to change website layouts to your pleasing and if you aren't that tech savvy, it's pretty user friendly for beginners.

- The support is second to none, the developers at PageFly are available around the clock and are super knowledgable, when running a busy business this is critical.

- The platform is constantly updating, this is great when keeping on trend and up to date with the market. A nightmare when the change effects the current aesthetics of your current website layout.

Negatives:

- Some big changes were made 12 months ago and ever since, the site has been rather clunky

- We have to go into the back end of our site every week now to make sure automatic changes made by PageFly haven't occurred. This is happening all the time unfortunately. For example, our Instagram plugin is constantly being turned off or the format of a mobile page is completely different to what it looked like 1 week ago.

- It's really annoying to develop a page in 'All Devices' and then have to develop Laptop, Tablet and Mobile separately. This is massively time consuming, I'm not sure whether this is standard or not.

All in all, still a great platform - just needs some work on recent changes.

Blendsmiths
United Kingdom
About 4 years using the app
PageFly replied November 24, 2020

Hi Ryan,

I really appreciate you taking the time to share your feedback and being so open with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

July 15, 2019

Great app and customer service! i highly recommend using this app if you want to improve your website but are not an expert!

instance-officiel
Italy
About 4 years using the app
April 24, 2021

I use the app to build me own pages. I don't know much code or liquid, but this allows me to build my own pages really easily. And the support is fantastic, fast replies and always helpful.

Revival Accessories
Thailand
Over 3 years using the app
PageFly replied May 10, 2021

Thank you for spending your time leaving us a review here. Your review means a lot to our whole team. That’s so meaningful for us to have your feedback.
We are so glad that you are pleased with the result and that we were able to help.
And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

February 26, 2021

PageFly is great! It brings the customizability to Shopify that you crave after seeing the limited ability of Shopify's page editing abilities. Plus, customer service is amazing! They offer really great 24/7 support. The only reason I left 4 stars instead of 5 is because it's a little finnicky, but once you get used to it it's a great tool that will help you increase the success of your store.

Real Hero Studios
United States
Over 3 years using the app
PageFly replied March 2, 2021

Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users in the first time using, but when you get familiar with PageFly, it will be useful a lot to you. Our team is also trying to improve PageFly better to make PageFly more friendly.
Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

January 29, 2020

It's a nice editor. Debugging issues can be a little complicated. I do, however, love the tech support. They recently helped with an issue, and they stayed on until it was completely resolved.

EMK Beverly Hills Skincare
United States
Over 3 years using the app
June 30, 2020

Some elements of integration with Shopify and page editing are a bit confusing, but the customer service is great!

Just Made Keto
United States
Over 3 years using the app
PageFly replied July 1, 2020

Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Please let us know what we can do to improve our app? Our team is trying to work hard every day to improve PageFly.
Please let us know if you have any questions or opinions, we do appreciate this.

Have a wonderful day!
PageFly | Kate - Customer Success Manager

November 16, 2018

The customer support team was very prompt in helping me resolve an issue that was causing some frustration being a new user of PageFly. I'm very thankful they were able to help us out!

HouseofAnesi
Canada
Over 3 years using the app
Edited May 26, 2020

I use this app to build out new pages for my Shopify account. It is useful! Paula in particular is a great customer service rep!

ShayrdAir
United States
Over 3 years using the app
PageFly replied May 13, 2020

Thank you so much for your generous review, this really motivates us to work hard and efficiently for our every customer :)

Touqir - PageFly Support Team

Edited April 11, 2023

very quick & friendly support from the team! Thanks again Paula for solving our problems.

URBNTERA® Shop
Germany
Over 3 years using the app
PageFly replied April 11, 2023

Thanks for sharing such kind words.

We promise that we will keep working hard to make sure that you're always happy with the app and our support.

Don't hesitate to reach out through the live chat if you need any help.

Warm Regards,
Kate | PageFly Customer Success Manager

Edited November 6, 2019

It's the most advance page builder i've found. Gives you lots of flexibility and pulls in content from Shopify which other builders don't. Great customer support too.

Bio&Me
United Kingdom
About 3 years using the app