PageFly Landing Page Builder , 8,354 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, affordability, and seamless integration. It's praised for its drag-and-drop editor, customizable templates, and advanced SEO tools. Many appreciate its mobile responsiveness and SEO-friendliness, which have reportedly boosted store visibility and conversion rates. The app is continuously updated for reliable performance. Support is available 24/7 and often goes the extra mile, including adding custom coding. With a free plan suitable for beginners, it's a top choice for both new and experienced store owners.
Filter
-
By rating
00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Hi There,
When I received your review, I really wanted to know the reason for this review but it’s apparently hard for me to understand why you left a review like this.
I was trying to contact you but I could not. I also checked and saw that you installed PageFly and uninstalled it after a few minutes.
We would really appreciate it if you can give us an opportunity to understand the reason and assist you. Thank you.
PageFly | Kate - Customer Success Manager
I spent 3 days building my page and after an update of the software my backend page is completely destroyed and I cannot operate anymore on the page nor do any editing. I hope they will restore my page and I will be able to keep working on it otherwise stay away from this app!
Thank you for leaving a detailed review for us.
Since the day you left the review, we have been working continuously to improve PageFly to develop more functions and features as well as to make it more user friendly.
Our support team is always trying to bring a better experience for customers. If you need our support of PageFly, feel free to let us know via live chat. We are always available for you.
PageFly | Kate - Customer Success Manager
I think im really good at figuring things out, and I wanted to move the landing page I had built in to a simplified version with Pagefly. Dont Do It. The edits don't apply between views (desktop, mobile, tablet) and it's super frustrating.
Hi there,
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
We are so sorry for the inconvenience and issues you have encountered with our app. Since the day you left the review, we have been working continuously to improve PageFly to develop more functions and features as well as to make it more user-friendly.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if yo
u have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
I got this app to modify product pages.
Could not do it in free.
Paid my $10 and tried to modify a product page but the current content does not show. and they offer me a template. Can't see my current content by shopify to modify the pages I want to modify. AND they have $10 just so I could see it won't work.
On behalf of the PageFly team, I want to send you the deepest apology for everything that made you unhappy with us.
At that time when we receive your review, we were so sad. But your feedback is a huge motivation for us to improve PageFly and support quality. Besides improving our app performance, we also updated the pricing plan to make it more suitable.
Once again, I am sorry for everything and want to let you know that we are always here for you and wait for another chance to assist you in the future.
PageFly | Kate - Customer Success Manager
I tried a number of times to reach out and ask for help with a fairly simple problem, with no response. I'm looking for something else. Documentation is a bit thin.
Hi,
I would like to send you our sincere apologies for the frustrating experience with us.
We apologize that our service did not satisfy your expectations.
The very first time of creating and developing was a time when PageFly was still lacking support.
Over the years, we have been improving our support service in both quantity and quality. Currently, our support team is available 24/7/365 whenever you need us.
Along with this, we also improve our app performance to make it run smoothly.
Moreover, we also updated our Help Center and Video tutorials to cover fully almost everything about PageFly.
I wish we will have a chance to support you when you are back.
PageFly | Kate - Customer Success Manager
Not very intuitive, doesn't work very well, and the help from the team is extremely slow, if anything, almost doesn't exist. This is what you get for a free app. I would recommend paying a bit to get something much better.
Thank you for posting a review and we’re truly sorry to hear that your experience was not up to standards. But I really appreciate you bringing this issue to our attention.
For many years, we have been trying so hard to improve PageFly to make it have more features and functions.
We would appreciate another chance to support your business. And today, my team wants to let you know that we would have another opportunity to support you.
With PageFly, you’re always our priority.
PageFly | Kate - Customer Success Manager
Horrible customer service and support. Features of the app would lock up and not work, such as simply scrolling in the editor. Rather than fix the problem, I was told by 3 different people to just avoid using those features. Not worth your money.
Thank you for leaving a review for us. We really value your opinion and this helps us to know what we are doing and gives us more encouragement to improve PageFly better and better.
We are always looking forward to your more suggestions and recommendations and we hope that we can help you anytime you need so feel free to contact us if you have any further questions or need help.
PageFly | Kate - Customer Success Manager
don't like t your roles...........................................................................................................................................................
Thank you for leaving us a review on App Store. I feel so sad that you did not contact us via 24/7 live chat support so we could assist you to better understand the issue you had with our app.
I just want to let you know that I and my team are still here, anytime you need, we are always willing to assist you.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
Support was useless, I don't think I could have been more clear with my explanation of my issue
Hello,
It has been such a long time since you last contacted us. Time flies and we have been improving the PageFly app as well as our support quantity and quality to serve customers. Because we understand how important customer satisfaction is, so we are trying our best to achieve this day by day.
Thank you so much for your feedback and this is absolutely our lesson for us.
We are right here, anytime if you need us.
PageFly | Kate - Customer Success Manager
No support. Can't edit a page I created.
Thank you a lot for your review for us and thank you for bringing this to our attention. We’re truly sorry you had a bad experience. Thank you for letting us know about this. Your feedback really helped us do better.
We have improved our support team and currently, our support team with nearly 100 operators is always available 24/7/365, anytime you need us.
We have also updated our app for many years to make it better and better.
One day when you are back, we do hope that we will have a precious opportunity to assist you.
PageFly | Kate - Customer Success Manager