Reviews (11,916)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use, no-code, drag-and-drop interface that allows for the creation of customized, professional-looking pages. They value the seamless Shopify integration and the variety of customizable templates. The 24/7 customer support is highly praised for its responsiveness and effectiveness in resolving issues. Additional features like fast loading times and SEO optimization are noted for enhancing store performance and visibility.

August 14, 2020

Just downloaded and tried the app.After a whole day use, i must say the section modification is AWESOME! Can't believe the speed of the support team responding,very quick and so kind! Must try the paid plans after know well all settings.Thanks to the pagefly team offered such wonderful app,makes the site design more interesting and creative!
Forget about my poor English :p
App的功能非常完善,即便是免费版也可以体验到完整的模块编辑功能,而且客服无论是相应速度还是服务态度都值得点赞!谢谢app开发者的努力,让网站编辑变得更有趣味和创造性!

99Ninine
China
10 days using the app
PageFly replied August 17, 2020

Hi Charlene,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
We count ourselves lucky for PageFly users like you. We look forward to working with you again in the future!

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

October 3, 2021

Clunky to use and incredibly buggy. Still using it because I can't face moving the entire store to another builder but I soon will. There wasn't a single time I had to update the store I didn't have to get in touch with support because of a bug.

Sonora Cinematic
United Kingdom
10 months using the app
PageFly replied November 23, 2021

Hi there,
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
We are so sorry for the inconvenience and issues you have encountered with our app. But we feel so thankful that we could contact you to be able to assist you to fix all problems.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.

Once again, we are so sorry for making you unsatisfied with our app, we will try our best to avoid them in the future.
Your recommendations and suggestions are always welcome and appreciated.

Please let us know if you have any questions or recommendations for us.

PageFly | Kate - Customer Success Manager

March 30, 2023

I've used Pagefly a few times now and it been great. Mosr recently I needed a fix with how a few things were displayed on mobile. I got a response very quickly and the whole thing was solved within 15 minutes. Great customer service

Maddi and Joan
United States
11 months using the app
PageFly replied March 31, 2023

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Aldwin - PageFly Team

Edited October 30, 2019

Horrible support with the premium plan.
Instructions are not very clear. I try to contact the support but very lazy, did not show interest to solve the problem. They just sent a link to resolve the problem by myself. When I ask why did it now works, the reply was you are not following the instructions correctly. I ask, what I am doing wrong. No reply.
Maybe for free is ok, but I am not sure if it´s worth the money.

4 Hunks
Germany
10 months using the app
PageFly replied July 13, 2022

Thank you so much for taking the time to leave us a review on the App Store. I spent a lot of time reading your feedback and also thought about it many times.

Customer satisfaction is always prioritized on top and our whole team is always trying to achieve this. I am sorry for any inconvenience you had with us, we will try our best to improve the customer support to serve you better.

I hope that we will have another chance to assist you.

PageFly | Kate - Customer Success Manager

March 17, 2022

We are very happy with the great Support-Team from PageFly! These guys are so kind and already helped us a lot and are very patient. We highly recommend this great app and the kind team behind it.

Juwelier Badort
Germany
10 days using the app
PageFly replied March 21, 2022

Thank you so much for sharing your thoughts with us! I'm very glad to hear that you are happy with our support so please feel free to drop us a message via our Live Chat Support whenever you need assistance!

Best wishes,
Zee | PageFly Team

September 21, 2023

早急な対応と丁寧な説明ありがとうございました。

KITEKO SHOP
Japan
11 months using the app
PageFly replied September 25, 2023

寛大なレビューをいただきまして誠にありがとうございます。 とても親切でした。 私たちはあなたのような大切な PageFly ユーザーのためにサービスを改善し続けますので、ご安心ください。

改めて、愛情のこもった言葉を共有していただき、また PageFly の最良の部分を担っていただきありがとうございます。

ご質問やご不明な点がございましたら、お気軽にライブ チャット ウィンドウにメッセージをお送りください。 いつでもお手伝いいたします!

素晴らしい一日をお過ごしください。
Cookie - PageFly チーム"

October 23, 2018

not recommend, this is a handy app to built a fence page but you must pay 10 bucks every month for that. if you want to modify some contents, without this app you cannot do anything. why there is not a buyout plan ???

zhcsolar
China
10 months using the app
PageFly replied July 22, 2022

Thank you for your feedback on PageFly. Thanks to your feedback, we have been improving our app to make it more stable.
We also update our pricing plan to make it more suitable for our customers. In our app, there is an option that removes codes if you uninstall PageFly from your store, this will help to avoid the issue you mention.

Once again, please accept my sincerest apologies on behalf of everyone on the team. We will hope that we will be able to have another chance to assist you.
I wish you all the best.

PageFly | Kate - Customer Success Manager

July 5, 2021

Great app with fast and reliable customer service! I had a problem what was eventually sent to a develop team. Solved in a matter of 12 hours!

PremierGadgets
Finland
10 days using the app
PageFly replied July 6, 2021

Hi there,

I'm so excited to receive such a generous review of yours. There's no word that I can describe how thankful I am to you now. Your review means a lot to us. Thank you very much and have a super super great day. 😍

Don't hesitate to contact us anytime you are in trouble, we'll be more than glad to help you!

Silver | PageFly Team

August 16, 2022

Awesome app especially if you are a one-person team. Customer support is also great with resolving my issues, really loving the app so far! Can't wait to familiarize myself more with it.

Maestoso Delights
United States
11 months using the app
PageFly replied August 17, 2022

Thank you so much for sharing your feedback with our app. 
Please don't hesitate to contact us anytime if you need any more help.

Nora - PageFly Team

November 10, 2023

jess was very helpful and quickly responded and resolved any issue and questions i had

MEZZI STUDIOS
United States
11 months using the app
PageFly replied November 13, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Jess- PageFly Team