Reviews (11,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use, no-code, drag-and-drop interface that allows for the creation of customized, professional-looking pages. They value the seamless Shopify integration and the variety of customizable templates. The 24/7 customer support is highly praised for its responsiveness and effectiveness in resolving issues. Additional features like fast loading times and SEO optimization are noted for enhancing store performance and visibility.
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pagefly is great app, we build all our product landing pages on through this app on all 15 stores. its easy to use, and support is 24/7 there to help if any questions.
thanks!
Hi,
I was delighted to read your kind words on the App Store; they brightened my day. Thank you for your patience and for choosing PageFly for many stores.
It has been a privilege to assist you and be a part of your entrepreneurial journey. Please know that we are always here to provide any further assistance.
I wish you the utmost success in all your endeavors. Have a lovely day ahead!
Warm regards,
Liam | PageFly Team
I want to give 6 stars, but only 5 exist ! PageFly Support is not only for basic or starting, but really with you and your goal, together. They quickly understand, ask the direct question to go pro to what you can do with many and many features they offer large area of tunning. I'm glad to use PageFly ! (BELGIAN)
Hello Jean,
Its Felipe here, I just read that generous review and I was really happy to read your message!
Thanks for it and we will continue to help you make your PageFly page perfect as you like it.
Felipe | PageFly Team
The app is perfect to customize your store. In case of problems, the support answers within a few minutes and helps to solve the problem. Thanks
Thank you so much for your kind words. We would love to serve you better next time and wish you more enjoyable experiences with PageFly.
Zee|PageFly Team
Highly recommended!!!
Why? This is a very good landingpage builder, with a huge flexibility in terms of addons, and also have a very quick 24/7 responding customer support that helps solving every tasks and even code to solve individual issues. Have never experienced that before. Awesome! I'm not kidding.
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you 24/7.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Hazy - PageFly Team
I was a bit lost at the beginning but Cookie promptly helped me on the Chat section. She gave me very clear indications with a email video. I can't wait to use it. Thank you Cookie
Thank you so much for leaving us a review of your experience with PageFly and our support quality.
We always put our customer satisfaction on the top and we are so happy to assist you.
Please let us know if you need any assistance. Have a nice day.
Cookie - PageFly Team
One of the best page builders on the market. Intuitive and easy to use. Gives you flexible way to customize your layout. Very good and fast technical/customer support too.
Thanks for your review. We are delighted that you found something you like. Your feedback means a lot to us and we will do our best to deserve your trust.
Also, we provide 24/7 support via Livechat in app or email: happytohelp@pagefly.io. Please reach out if you need help.
Thanks once again,
Kate - Customer Success Manager at PageFly
I love PageFly, they allow me to make my website look just like I want to. They have great customer service, I had a big problem with my Google Analytics Tag and out of many other chat specialists Ysac was so helpful. Help me and solved my problem. % stars for Ysac.
Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves!
It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns.
Have a nice day!
Ysac - PageFly Team
GO OUT if you have a BIG STORE. This only works for amateurs stores or with LOW TRAFFIC due problems resolution are too slow and there is PLENTY OF BUGS. IF you manage a BIG STORE... YOU'LL BE IN TROUBLES. NEW UPDATE 16th. April................................ The message received by operator speak it selfs........................." I'm still waiting for a response from our development team. As you may already know, the don't work on weekends so we may have to expect some delay in their response. (to do a find a replace text due users cant do it, and operators intermediate either) They have already been notified about your issue, and will reach you back as soon as possible. My sincere apology for the inconvenience. Your patience is much appreciated Update 16th April. Things are getting worst every day. Operators that don´t have the tools to assist customers after the new update realized by this company recently. Support replies fast.. yes BUT in 80% almost in cases we've received a message that they need forward the issue to the dev team and thats means 24h or MORE! We've discovered new incompatibilites with some apps installed that before their updates works perfectly. Now... NOT ANYMORE. For example, we use WISHLIST and there is a proper code in EVERY PAGE of us. Now, after PageFly Last updates code is not working anymore and we're tired to get always the same message: "Please allow me a couple of mins to see if I can reach anyone from our developmeant team to check on this issue"... and after a day still waiting that dev team will be cappable to do a "find a replace" code in theme... delaying obviously and getting harm seriously by this company. Please, just be careful if you have high traffic due in crash case.... you'll not get the help that you really need ON TIME. Operators are like robots forward 80-90% issues and getting waiting even Platinum customers as us. Let´s see what's next. :( Update 14th April. Sorry but can still voting even neutral due there is repeated issues. Also DEVELOPER team only works a few hours a day (free for 5pm! until next day). So.. if you need assistance on important matters, as for example your homepages has lost styles... simpley, you CAN´T and need to wait between 12-72 hours due weekends it does not works. GREAT! :( Now, for example is 2 pm here in Mexico BUT there is no one available until midnight so... = we can´t continue working because there is some stuff that must to be solved by tech team as, for example, try to figure out (really) why styles are losing everytime we made some modifications now on the new editor. MAN! If you want to run a GLOBAL business you have GLOBAL workers working for you anytime. And, even the support is pretty good for all most cases, you can´t be totally stopped due there is something that only is possible to fix for someone that only works from monday to friday a few hours. You have a lot of customers, your costs to increase your developer team will be rewarded with a (real) quality customers services and also helps A LOT to your customers don´t get stopped due there is something that it does not works at should be. (even repeated issues) Anyway... good luck! You're gonna to need it. Another customer affected by the last PageFly updates.............
Firstly, I would like to apologize for everything that makes you unhappy and make you have a bad experience.
Before releasing this new version, even though we tested it many times in the past, there are some bugs we can't be aware of when it is released. This is a big lesson for us and we promise to fix all the bugs and this situation won’t happen again.
Our team is trying days and nights to fix the bugs you mentioned in your review and we really want to have more chances to serve and assist you. We are always willing to help when you need. Please feel free to let us know if you have any further questions or concerns.
PageFly | Kate - Customer Success Manager
Great app and amazing customer support. Always respond quickly and willing to help out with any issues.
useful and infinitely customizable. we recommend it to everyone
Thank you so much for your review. We are so glad to know that, you are happy to use our app. Rest assured that we will keep on improving our services for valued PageFly users like you.
Please don't hesitate to contact us anytime if you need any more help.
Best Regards,
Mahedi - PageFly Team