Reviews (11,825)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable, no-code, drag-and-drop interface and a variety of templates that enhance store functionality and align with brand identities. It features fast loading times, SEO optimization, and responsive design for better user experience across devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and effectiveness in problem-solving, increasing merchant satisfaction and confidence.

October 28, 2022

I have used Shopify experts for seven years for various needs. PageFly is without question the most responsive. I am a one-man store owner with few technical skills. Recently, my site was down for the first time, due to something I did. PageFly showed up without being asked, and within minutes had my store back in business and did not charge for the service. i
If you are a small business owner on Shopify, you need to check out page fly.

New Home Co-Broker Academy LLC
United States
8 months using the app
PageFly replied October 31, 2022

Hi David,

Thank you so much for your heartfelt feedback on our app and support. We are very grateful for your kind words, so we will keep on improving our app and support day by day to make sure you have the best experience with us.

Thank you for choosing PageFly and hope you will have a successful business.

Best regards,
Candy | PageFly Team

April 26, 2023

Amazing customer service! Really appreciate the 24/7 live support from PageFly. Shoutout to Cookie :)

Haven Home Goods
Canada
8 months using the app
PageFly replied April 27, 2023

Hi Jasmine,

I want to say thanks for taking the time to rate our support, and for your generous review.

I promise that we will keep working hard to give you the best customer service possible.

It's always a pleasure talking to you.

Feel free to let us know if you need anything else, thank you.

Best Regards,
Cookie - PageFly Team

November 24, 2022

The best app and the best services. I'm very happy that I have found this page builder. I recemented

HomesFusion
United Kingdom
8 months using the app
PageFly replied November 24, 2022

Hi,
It is Huyen from PageFly here. Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Huyen - PageFly Team

November 26, 2023

great help! and really fast! I messaged them and heard back within 10 minutes and they took care of everything. I didnt have to do anything!

CineMagic Buddy
United States
8 months using the app
PageFly replied November 27, 2023

Hi,

I just wanted to Thank you for taking the time to leave a 5-star review! We truly appreciate your support and are thrilled to know that you had a positive experience with our product/service.

If you ever have any feedback or suggestions you'd like to share in the future, please feel free to reach out. We're here to ensure your continued satisfaction and are grateful for the opportunity to serve you.

Thanks again for choosing us!

Kind regards,
Touqir - PageFly Team

Edited May 30, 2023

5/5 customer support. Solved the problem to my store fast and reliably.
Was fast to respond and look into my problem without beating around the bush. Taylor was exceptionally polite and took full interest in solving the problem which ended up being on her on end. Explained in detail the errors that have occurred and made me understand where things went wrong. I recommend this platform.

El-Chez
United Kingdom
8 months using the app
PageFly replied May 31, 2023

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

Taylor | PageFly Team

July 18, 2023

Truly satisfied with the experience using this app. The interface is user-friendly and easy to navigate, allowing for flexible customization of web elements without the need for programming knowledge. The support from PageFly is very enthusiastic and lovely, always ready to assist and provide quick and professional responses. Overall, I am extremely pleased with the PageFly app.

Laifentech.vn
Vietnam
8 months using the app
PageFly replied July 20, 2023

On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. We do our best to offer the best possible experience for PageFly customers.

Please don't hesitate to contact us anytime if you need any more help.

Have a great day!

Best regards,
Cookie - PageFly Team

November 21, 2023

Bayo is excellent. He fixed a problem today very quick. Adrian is also very helpful. I am very satisfied with all Pagefly team before and now. I do not remember all names. Sorry guys. Love you and thanks for all your support.

HiBuddy
United Kingdom
8 months using the app
PageFly replied November 24, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Bayo & Adrian - PageFly Team

December 8, 2023

Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.

I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.

Mysstique
Canada
8 months using the app
PageFly replied December 11, 2023

Hi there, so glad to see that you are having a good time with PageFly team!

Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.

Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.

Have a nice day, and stay safe!

PageFly | Kate - Customer Success Manager

September 15, 2021

Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.

ThePhotoStick
United States
7 months using the app
PageFly replied September 19, 2021

Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you.
As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand.

We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.

PageFly | Kate - Customer Success Manager

September 27, 2023

Very helpful when needed when problems arrise

The Green Grower
New Zealand
8 months using the app
PageFly replied October 2, 2023

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app as you expect.

Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.

Nora - PageFly Team