Reviews (11,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing store aesthetics and functionality without coding skills. It features a user-friendly drag-and-drop interface, customizable templates, and seamless Shopify integration for real-time updates. Merchants also value the SEO optimization features that boost search engine visibility and traffic. The customer support is praised for being responsive and helpful, offering assistance through video tutorials and live chat. This app is noted for improving user engagement and conversion rates.
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great customer service, always attended me immediately and helping me a lot, 5 stars because you don't have the option of 10 rs sd
Spent several hours on the chat with support staff specialist Salem. He was fantastic, patient and fixed all my issues. Love the app and now can say I love the support... Pimp yo pages with pagefly now!
On Behalf of the PageFly team, I want to say thank you for your trust, rest assured that we will do continue doing our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Salem | PageFly Team
Fantastic customer service. Quick responses and even faster solutions. Also, a very nice interface that makes it great to use.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care.
Cookie - PageFly Team
I highly recommend PageFly's landing page builder for anyone looking to give wings to their store to elevate their online presence. The customer service team is responsive and adept at resolving any issues that arise. Thank you, Usman for your assistance.
Today, I encountered some challenges while adjusting the text contrast and image on my homepage. Additionally, I faced issues with customizing the mobile view and could not save my changes. Although some tried to assist me, Aldwin's help was exceptional. There was a moment when I couldn't access the Pagefly editor, but he was there to apply the changes I needed. I am grateful for Aldwin's assistance and would like to express my appreciation to him.
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day
Usman - PageFly Team
Customer service has a very quick response. there is a lot template options and easy use page builder highly recommenced
Thank you so much for your amazing review! We are happy that you found PageFly helpful. Rest assured that we will keep on improving our app and service so we can meet your expectation every day!
If you have any issues, please feel free to contact us via Live Chat.
Have a nice day!
Tyler | PageFly team
Lets you customize your page quickly, yet offer the ability to easily integrate your CSS code for deeper customization. Customer service is one of the best I ever used. And the basic plan is free, so you can try it to its full extent without worries. I'm very happy with Pagefly, saved me a lot of work!
Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values.
We're happy that you're happy, and we're looking forward to assisting you.
PageFly | Kate - Customer Success Manager
Why one star ?? They can refuse to assist you with using their app. That is their app and while they can force you off of it, they can refuse to provide you customer service as that is their decision based on their policies. They are saying they will be contacting Shopify to request that the review you made be removed, as they feel it is unreasonable.
At first, you were complaining about the way Shopify charges, blaming all charging problems directly to us, while we just follow Shopify charing policies. At that time, you gave us 1-star review, on which we replied with a detailed answer on the charging situation.
You then deleted that review to clean up the base and get back with new false accusation.
Yes, we, like Shopify or any other self respecting business, have our TOS and we preserve the right to decline service for users who violates it. But we didn’t do that yet. We didn’t force you out of our app.
Yes, if the review is unreasonable, it’s important to bring that to the attention of Shopify to keep the ecosystem healthy. But we didn’t do that yet. We didn’t raise any complains to Shopify.
After you removed your first 1-star review, we though the issue was solved and continued to offer you service normally. But obviously, you just set yourself in some kind of "war mode", which we don't want to waste our time on. We will focus our energy on improving product and serving reasonable customers.
This review will most likely stay which is ok because we want everybody to know the truth behind this case. Looking at other reviews and our overall score, we strongly believe that customers can make a right judgement about our product and service quality.
was creating the parrelx effect, was confused as on the tutorial doesn't explain that the effect is only viewable on the live view published page :)
Thank you for your feedback with your honest words, we do appreciate that.
Regarding the video tutorial you mentioned in the review, we are so sorry for making you confused.
I also had a meeting with the video tutorial team and we have just created a new video tutorial here about the Parallax effect
https://youtu.be/mfGDJ396Q0s
I hope this new video will answer your confusion.
We would love it if you can share more recommendations with us so we can improve our app as well as service better.
If you need any help, please drop messages in the Live chat, we are always willing to support you.
PageFly | Kate - Customer Success Manager
Cookie from the support team was a great help!
Thank you so much for your amazing review for us on the App Store. I am so happy that I was able to assist you!
Please let us know if you need any assistance.
Cookie - PageFly Team
Excellent support, very quick response and accurate. The software interface is friendly and works as expected.