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Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90
Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.
I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.
While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.
Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.
Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?
Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.
Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems
I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.
Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.
Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail info@flash-speed.com and we're happy to provide support using our app
BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!
Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.
There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail
Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests
This is a total rip-off! They billed my account with an excessive amount.
streetmodestore.com
Don't argue with them about this, otherwise they will cleverly bill you.