Reviews (20)

Overall rating
3.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
December 6, 2024

it does not synchronize, and it does not take all orders, only those that are paypal checkout.

Skinglow
United States
About 19 hours using the app
June 20, 2024

Paypal didn't let us to have access to the balance of our account. They asked for proof and documents in order release balance. I found this app from Ecom King famous youtube dropshipper recommended. After few weeks i wasn't sure this app works well. I asked PayPal customer serivce if they verifed this app they told they don't do that this is only syn data to Paypal about orders that customer paid with Paypal that's it all. I used my shipping company tracking page like DHL and UPS and etc to reposting to Paypal about order and shopify itself status registeriion or order. I felt very bad and being tricked and lied about this app, my personal experince. i will delete this app from our all stores. wasted of time and wasted of resources.

Pepe Life
Norway
About 1 month using the app
PartnersWire LLC replied June 22, 2024

Dear Pepe Life,

We are sorry to hear about the issues you experienced and appreciate your Review.

Our app is designed to streamline the process of syncing order data with PayPal to help merchants manage their transactions more efficiently. that said , it does not have the capability to influence PayPal’s internal verification processes or their requirements for accessing account balances.

we regret any confusion that may have arisen regarding the functionality of our app. It’s important to note that while our app provides valuable order synchronization, the ultimate decision-making and verification rest with PayPal.

If you have any further questions or need assistance, please feel free to contact us

Thank you for trying our app, and we apologize for any inconvenience you’ve faced.

Best regards,

Hamza

September 4, 2024

一般般,更新很慢。

Buture Official
United States
3 months using the app
PartnersWire LLC replied September 6, 2024

Thank you for your review.
We're surprised to hear about your issue, as we consistently work to ensure timely improvements to our app.
Our records don't show any support requests from you regarding this issue.
We encourage all users to reach out directly through our 24/7 chat support for prompt assistance with any concerns.
Our app is regularly updated to enhance performance and add new features.
We're committed to providing an excellent experience for all our users and would appreciate the opportunity to address any specific issues you've encountered.