Reviews (23)
Refine
-
By rating
No accountability or ownership - DO NOT TRUST
I use their deposit/preorder app on Shopify and when I had an issue with orders they ended up charging my customers a whopping $38,000 USD Months in advance !! I had to refund every cent to my customers but I was left with $965.50 in Shopify credit card fees and the app refuses to reimburse me anything even though it was clearly their fault.
The worst app ever. Never works - making the website load slowly.
But support is fast
Amazing app - shiv give great support and help too
This is a fantastic free app that does exactly what I need it to do. Shiv was able to provide super fast support almost instantly when I needed it. Highly recommend!
Update: after more than a week of trying to make this app work for me the way I wanted it to, it wasn't to be. The support team was very responsive and willing, but after a couple of successes and a few more failures I had to draw the line as it was taking too much time to sort out issues with the app, and causing frustration for me and my customers. Has potential, but didn't work for my site I'm afraid.
A couple of hiccups just after set up, but the Panda PreOrders team was straight onto it and sorted things out for me very quickly.
I've tried a couple of other backorder apps with not much success. I did find one that I used for a while that was awesome but it became unavailable. Panda Preorders is almost as good and has a couple of additional features that I appreciate, so I am happy so far. And the price once you go past the free threshold seems very reasonable indeed, even for my very small business.
I plan to update this review once a few backorders have come in.
This app is wonderful, it makes it really easy to set up pre-order items and also coming soon items, the interface is quite easy to deal with and has a modern look. The development team and the support are there to help you right away along the way if you have any obstacles or challenges. I highly recommend pre-order Panda app for your store!
Thank you so much for the great review! Happy to work together to make your business grow.
Best Regards.
Certainly the best pre-order app. I tested other pre-order apps, and Panda Pre-order was hassle-free and easy to configure and customize. It has the same functionalities as competitors and handles better customization when working on languages other than English. It has some minor things to be corrected. For example, the product picture badge doesn't appear on the product pages themselves, and I had to contact support to get the app working out. Support was quick and very effective to solve my issue, so no complaints there.
Shiv was amazing - helped us with the installation and resolving some technical issues plus customising some of the features for the partial payment function. Super efficient and super friendly!
Great app for accepting pre-orders for out-of-stock products. Very easy to use. Support has been responsive and helpful with implementing custom designs. Hoping the app helps us increase our sales. Highly recommended!
We are with the app first days but so far it fills all our needs to run pre-orders and display product before we know when the stock comes with coming soon feature.
The app support is really helpful. This app has clashed with another preorder app we were using before but Panda Support sort out the issue immediately.
And we love that app is free of charge.
Good job Panda team, please, keep the high standard you've set.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're grateful to hear that you're enjoying with Panda Preorder. We appreciate you taking the time to provide us with feedback.
We wish you and your business the best of luck!