Passport Shipping

Passport Shipping

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.4 (37)

Easy, affordable global shipping from the U.S. — with duties and taxes included.

Built for ecommerce brands, Passport simplifies the shipping and fulfillment process. Manage orders right from the app, and give your customers full visibility of their shipments, from your warehouse to their doorstep.

Built for ecommerce brands, Passport simplifies the shipping and fulfillment process. Manage orders right from the app, and give your customers full visibility of their shipments, from your warehouse to their doorstep. more
  • Ship with duty and tax prepaid from the U.S. to 220+ markets
  • Choose from a variety of international shipping options tailored to your needs
  • Receive high-touch customer support for you and your customers
  • Automate export and import documentation without extra paperwork
  • Get started easily with Passport’s seamless Shopify integration
Popular with stores like yours
Based in United States

Languages

English

Works with

Categories

Labels and packaging

Managing shipments

Rate calculation

Customization

Pricing

Free

Free to install

Users pay for what they ship and no more. Costs incurred are shipping costs based on weight and destination.

All charges are billed in USD. See all pricing options

Reviews (37)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited November 24, 2023

From our experience of working with Passport the company felt like a scam. Only few of our shipments arrive on time. Often they are 3-4 weeks late and several never arrived. The tracking gives almost no information about the whereabouts of a package. And the shipments go out with shipping companies nobody has ever heard of: Amarex, Fleet Optics, Colis Prive. Who are these companies? Passport, have you ever heard of Fedex or UPS?

Alix of Bohemia
United States
10 months using the app
September 6, 2023

Passport has been great for us in the 3 (ish) years that we've been working with them. The biggest plus for us is the ability to offer DDP and DDU shipping options that are calculated at checkout. This makes it easy for customers to decide which option make the most sense for them without getting surprised at delivery.

In terms of support, we'll occasionally have an issue which will end up taking over 24 hours to be addressed but every question / hiccup we've had has been addressed with care.

The Black Bibs
United States
6 months using the app
Passport Global, Inc replied September 19, 2023

Thank you for choosing Passport as your international shipping solution for the past 3 years! We're thrilled to hear that our DDP and DDU shipping options at checkout has been a huge plus for you and your customers. We understand the importance of transparency and ensuring a smooth checkout experience.

We're continuously working to improve our response times and provide the best support possible. Please know that we value your feedback and are committed to addressing every question with care.

Thank you again for your continued partnership and for taking the time to share your experience. We're here to support you every step of the way, and we look forward to serving you even better in the future!

September 5, 2023

Very easy to set up, and support is active. It does seem to take ages to get to the customer internationally though. We have some orders that take about a month and then we can't file a claim because it eventually shows up.

Blossom Essentials
United States
6 months using the app

Support

App support provided by Passport Global, Inc.

Developer

Passport Global, Inc

3790 El Camino Real #854, Palo Alto, CA, 94306, US

Launched

August 25, 2022

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