Overall rating
3.3
Counts per rating level
  • 62% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 24% of ratings are 1 stars
October 14, 2022

Unable to uninstall the app. I contacted the app one month ago but still have not received a response. The app also billed me, even though the app remains 'disabled' in my store (I still have no way to uninstall it on my own!).

By Catalfo
Canada
About 1 month using the app
Impress replied October 14, 2022

Hi, thanks for taking the time to leave a review, and I apologize for the understandable frustration!

I am glad we were able to resolve the issue over email, by sharing how to uninstall the app, please don't hesitate to reach out if you have any questions going forward! All the best.

May 9, 2021

I love how the app was easy to set up and protect the collection I wanted for my Tshirt party; however, the discount is not being applied when customers enter the protected page. I did a test run and also tried manually entering the code at checkout without success. I hope someone can help me resolve this issue. Thank you.

JoGrace Tshirt Co.
United States
1 day using the app
August 28, 2019

Works pretty well, there is an issue that needs to be resolved. Products marked "wholesale" will still show up in the "collections/all " listing.

A.

StufFlap
Canada
12 days using the app
Impress replied October 14, 2019

Hi there, the "All" collection is built in to Shopify, but you can override it by creating a new, manual collection named "All", with only the products you want to display. I hope that helps!

March 13, 2023

I am personally not a fan. This app is supposed to lock my wholesale tab on my website, however it can be viewed by anyone and does not help me whatsoever.

The Crown and Cradle Boutique
United States
8 months using the app
Impress replied March 13, 2023

Hi, thank you for taking the time to leave a review. Let’s get this fixed! Can you send me a quick email with your domain so we can send an access request and figure out what’s going on? Thanks much! My email is ed@impress.store - talk soon

Edited November 8, 2021

Instalé la aplicación para probarla y debido a que no cumplía con mis expectativas la desinstalé. Luego de hacerlo me enviaron un mail diciéndome que, para que quedara bien la desinstalación, debía volver a instalarla y me enviaron instrucciones de la desinstalación manual. Seguí todas las instrucciones, que incluyeron borrar archivos y datos del código, como el archivo: snippets/password-protect.liquid. Me enviaron todo eso en una guía en este link: https://passwordprotectedpages.upsell-apps.com/help/uninstall?utm_swu=9692 Eso generó ahora un problema en mi página, pues ahora no puedo hacer uso de contraseñas en la Configuración del tema de la página, por que al haber borrado ese archivo, como ellos me dijeron, ahora mi página arroja el siguiente error: Liquid error: Could not find asset snippets/password-protect.liquid Les envié un mensaje a su soporte y van un par de días que no recibo respuesta ni solución a este error que por instrucciones de ellos se dió. Ojalá me ayuden a resolver pronto el problema, por el momento no la recomiendo. ACTULIZACIÓN 8-NOV-2021 Luego de que puse mi reseña me enviaron un mail para ofrecerme solución. Me pidieron volver a instalar la aplicación y ellos se encargarían de corregir. Al hacerlo mi página se pudo volver a ver y borré la aplicación luego de que me contestaron que ya estaba todo en órden. Agradezco la atención pues finalmente se pudo resolver mi problema. Gracias!

BEAUTYFULL BY MARIO MORALES
Mexico
4 days using the app
Edited March 1, 2019

I used this app to set up wholesale pricing in my Shopify store and it works like a dream! I love how I can choose between passwords or individual account access. It has made running that side of my business that much easier!

Mimsy-Rose
United States
5 months using the app
November 9, 2018

Our store uses Magic Pass to lock content from customers that are not members of our Exclusive Membership Club. It's great for low volume businesses, but most likely won't work for us when we bring in large groups of customers.

Tixpire
United States
About 1 month using the app
Impress replied March 18, 2019

We recently added tag-based rules (e.g. grant access to customers tagged with "wholesale"), which we believe will scale much better to large groups of customers. We want to support sites of all sizes so please give it a shot and let us know what you think!

Edited June 7, 2019

So far this app has helped me achieve what i was trying to do seamlessly. I an enjoying the features and it is pretty cool that they offer a trial subscription

Kasual Luxe
United States
5 days using the app
April 11, 2020

I installed it on my store hopeful it would provide a portal for my wholesale retailers. It did require a login to view the product the way I wanted, but a preview of my wholesale product WITH WHOLESALE PRICING showed up in searches for EVERYONE. Not good. For those reasons, unfortunately I had to uninstall it.

MinusG
United States
4 months using the app
February 11, 2020

The free trial was fine but it would not work. I had to change the password numerous times before I could finally log on from the website just to test it. I reached out to support 3 times and NEVER heard back. basically I was going to be charged without even getting the app to work during my free trial. Where is the great customer support some people were talking about? I run a company and need stuff figured out promptly.

Oil of Joy Apothecary
United States
26 days using the app