Pathlight Post Purchase Survey

Name: Pathlight Post Purchase Survey
Brand: App Jar
Rating: 4.6 (14 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (14)
Developer: App Jar

Install

View demo store

Post Purchase Surveys - launch your first survey in 5 minutes

Capture post purchase survey insights to sharpen attribution, improve CX and make smart improvements

Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS.

Launch your first post purchase survey in 5 minutes with a customizable template
Target customers by recurrence, tags, products, location, order value, or LTV.
Clean, intuitive UI designed for quick setup and easy daily use.
Track views, response rate, revenue and AOV for each answer, filter and export.
Integrate with your favorite tools and platforms to sync answers and data.

Languages

English

Works with

Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Flow
Google Analytics
Google Tag Manager
Klaviyo
POS

Pricing

Free

Features

1 active survey
3 questions per survey
100 answers per month
1 language translation (powered by AI)
target new or returning customers
free templates
single-choice or multi-choice questions
24h support

Basic

$19 / month

Features

5 active surveys
10 questions per survey
1,000 answers per month
5 language translations (powered by AI)
Target new/returning/all, or by tags
More templates to help you get started
Integrate with Google Analytics, Klaviyo
8 question types (incl. NPS, open ended)

14-day free trial

Pro

$99 / month

or $949/year and save 20%

Features

Unlimited surveys, questions and answers
Unlimited translations (powered by AI)
Target by location, OV< LTV, products
Access all templates
Integrate with Shopify Flow, GTM & more
Access all question types
Conditional logic for complex flows
Incentivize customers w/ discount codes

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (14)

Overall rating

4.6

Counts per rating level

79% of ratings are 5 stars
11
14% of ratings are 4 stars
2
0% of ratings are 3 stars
0% of ratings are 2 stars
7% of ratings are 1 stars
1

All reviews

February 11, 2026

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

Mama Bird

United States

20 days using the app

App Jar replied February 11, 2026

Thank you so much for the kind words! I am happy to hear you enjoy Pathlight and it was a pleasure assisting :)

May 18, 2026

seems great so far! Love the feedback that I am getting from clients!

Hi BEAUTIFUL YOU

United States

29 days using the app

App Jar replied May 18, 2026

Thanks so much for sharing! Really happy to hear the client feedback is rolling in. Please reach out anytime if there's anything we can help with!

January 16, 2026

I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to many of the common issues. Another highly recommended app from App Jar.

Savage Industries Shop

United States

About 1 month using the app

App Jar replied January 17, 2026

Thank you so much for the thoughtful review - we really appreciate your kind words! Your feedback has been very valuable to improve the app and iron bugs. I'm glad that the UI has been easy to use, and we will do our best to make the UX/UI even better over time. Thank you for mentioning the video explanations and support - we're happy to help anytime!