Reviews (8)
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I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to many of the common issues. Another highly recommended app from App Jar.
Thank you so much for the thoughtful review - we really appreciate your kind words! Your feedback has been very valuable to improve the app and iron bugs. I'm glad that the UI has been easy to use, and we will do our best to make the UX/UI even better over time. Thank you for mentioning the video explanations and support - we're happy to help anytime!
A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.
Thank you very much for the kind review! We're glad the app is helping you better understand customers post-purchase!
And thank you for flagging the setup step — we’re happy we could help, and we’ve updated the instructions to make that part clearer going forward.
This is the second app I have from this developer and they are absolutely fabulous. They provide so many options and as always, they are so quick to implement new ideas, options or respond to questions. If only all apps were this amazing! I have only just begun using this app and it will take time to use it to its full potential but I am blown away by all the possibilities it offers. Try it out, you won't be disappointed!! PS one of my favorite things about the fantastic person behind this design is that if you have any question at all or are slightly confused about the app, he will create an amazing step by step video showing you exactly what to do. Thank you for all your help!
Thanks so much for this incredible review! I'm really happy you're enjoying the app (and the possibilities it opens up). It means a lot that you're using a second app from us, and I'm always here if you have questions or need help with anything. Thanks again for the support!
So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.
Thank you so much for the kind words! I am happy to hear you enjoy Pathlight and it was a pleasure assisting :)
Pathlight makes it easy to understand your customers with clean, effective surveys, and the developer is quick and helpful. Highly recommended!
Thanks so much for the kind words! We’re really glad Pathlight is the right fit for your store!
Pathlight has honestly boosted my revenue way more than I expected. Being able to add a quiz at the end of the page helps me understand exactly what my customers want, so I can guide them to the right product instead of guessing. The insights alone are incredibly valuable.
On top of that, the support is amazing — super friendly, fast, and genuinely helpful. You can tell they really care about their users. Highly recommend this app to anyone who wants to increase conversions and understand their customers better.
Thanks so much for the kind words. We’re really happy to hear Pathlight is helping you better understand your customers and boost revenue. Wishing you lots of success with your store, and we’re always here if you need anything!
Simple and easy to use! I had someone helping me right from the start!