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A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.
Thank you very much for the kind review! We're glad the app is helping you better understand customers post-purchase!
And thank you for flagging the setup step — we’re happy we could help, and we’ve updated the instructions to make that part clearer going forward.
This is the second app I have from this developer and they are absolutely fabulous. They provide so many options and as always, they are so quick to implement new ideas, options or respond to questions. If only all apps were this amazing! I have only just begun using this app and it will take time to use it to its full potential but I am blown away by all the possibilities it offers. Try it out, you won't be disappointed!! PS one of my favorite things about the fantastic person behind this design is that if you have any question at all or are slightly confused about the app, he will create an amazing step by step video showing you exactly what to do. Thank you for all your help!
Thanks so much for this incredible review! I'm really happy you're enjoying the app (and the possibilities it opens up). It means a lot that you're using a second app from us, and I'm always here if you have questions or need help with anything. Thanks again for the support!