Reviews (49)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 23, 2023

Very usefull app. I had some issues with it after the installation but the support team directly solved it and now it's working perfeclty !
I can only recommend.

Espace Fleurs
France
21 days using the app
Extendons replied June 13, 2023

Thank you so much for your wonderful review! We are thrilled to hear that you found our pay what you want app to be user-friendly and that you had the best user experience while using it.

Your positive feedback truly means a lot to us. Your support and feedback motivate us to continually improve our app and provide the best possible user experience.

Edited December 8, 2021

This app did exactly what it was required to do. It is very easy to configure, with everything in one place. You do not have to jump in and out of seperate product pages, everything is managed in one place. Also it is very kind to your data, and worked well with a separate syncing tool we use. Our orders came across properly and everything just worked. The team at Extendons are great to deal with. They are very responsive and accommodating. All round, a great customer service experience. I can't recommend this app enough.

care-uat
Australia
21 days using the app
December 8, 2022

We are a nonprofit that needed a way to allow donors to contribute a custom amount (in addition to some pre-defined dollar amounts). This app worked beautifully for that! We ran into one snag where one of our custom fields was not being saved and displayed within the cart (we include a field where donors can leave a comment honoring someone in particular with their contribution). We wrote the developer and they had it fixed in under 24 hours. Highly recommend!

RETpositive
United States
11 days using the app
October 17, 2023

We needed help setting up the APP and Muzammil Malik was very helpful and patient with us. Great customer support!

Brighteon Store
United States
6 days using the app
March 4, 2021

I'm having problems with this app, it take a 3-5 seconds to load the square where you can put a price.

Casa Privada
United States
4 months using the app
Extendons replied May 6, 2021

Hi,

Thank You for your feedback. We have sent a couple of emails but did not find any reply yet. Kindly explain your issue with the help of screenshots or videos. We will love to offer our support and try to address your issues if we hear anything back from you.

November 23, 2021

Working as expected. Had a minor code issue with another plugin, but the support quickly fixed it. Its doing what I wanted.

Blüte mit Stil
Germany
3 days using the app
April 26, 2021

Its easy to use and the price is fair. But it is too slow. I hope you can get it faster. Actually its useless for me.

BEAUTYBERIN
Germany
21 days using the app
Extendons replied May 6, 2021

Hi ,

We have sent you a couple of emails but did not get any response from you. Please let us know about issues you have faced with the help of screenshots or videos so that we can resolve your issues ASAP. Thanks

July 17, 2021

Setting up the app was a bit confusing so we had to do trial and error. We were finally able to set it up so we did a trial run. App took awhile to update on the live site every time you go to the products where the setting is applied. We sample purchased items in our website and we did not notice that it created a new product listing every time we "pay what we want" for the item. We did not notice this immediately. So we launched our new product not knowing this, customers paid the amount they wanted but NEW products were added based on the amount paid by previous customers. This affected product listings and in turn, affected inventory count. Actual purchases exceeded the stocks (which are limited) we have for the item so we had to manually double check what are the final quantity of purchases and how many we have to do so that we can meet the excess. Luckily, we noticed immediately and we only exceeded around 10 - 15. We immediately disabled and deleted the app, updated product information and the like while customers are rushing in the site and making their purchase. I hope that you could improve further on your app and address the concerns we have mentioned so that in the future, problems like this will be prevented. We do not know why new product listings appeared every time customers pay for what they want, and I think this should not be the case. Please fix this, thank you.

Common Room PH
Philippines
About 18 hours using the app
February 3, 2023

Such a great app in theory, but slows site speed wayyy down. Everything takes a very long time to load, making my site unusable, which defeats the purpose. Hopefully the developers can figure out a way to ensure it loads quicker.

The Market Bags
Canada
About 14 hours using the app