Recover More Orders
Tone uses AI and expert live agents to recover more checkouts. We find out why your shopper didn't buy, then solve their need!
Drive Revenue With Campaigns
Turn texting into your highest-performing direct response marketing channel with our two-way, human-driven campaigns.
Capture SMS Subscribers
With Pop-ups and LiveText, it’s easy to grow a list of SMS subscribers that you can build trust and loyalty with over time.
About Tone SMS Cart Recovery
What is Tone?
Text your customers like a human. Tone (previously SaveMySales) helps your Shopify store capture more revenue with AI-enhanced, human text message conversations. Our SMS platform gives you the power to run two-way conversations at scale.
Shoppers don't want more marketing automation. They have questions, and just want a human to text them the answers.
Tone initiates real conversations that lead to higher conversion, increased order size, and higher lifetime value.
The Magic of Tone
Our secret: real humans with AI superpowers. Proprietary technology enables our agents to skillfully answer questions, offer deals, drive conversions, and build trust at lightning speeds.
How it Works
- Recover More Abandoned Checkouts
With Tone, you get a team of real people who text the people who abandon their checkout. By engaging and educating via text, we convert sales that otherwise would be lost.
- Drive Revenue With SMS Campaigns
Turn SMS into your highest-performing channel.
"We tried other SMS solutions, but customers wouldn't get a response. With Tone, we optimize our customer experience and sales." - McKenzie Hagan, VP Marketing at USUAL Wines.
- Build A List Of SMS Subscribers
With Pop-ups, it's easy to grow a list of subscribers that you can build trust and loyalty with over time.
- Increase Conversion With Live Text
Your customers have questions while they are shopping on your site. With our LiveText feature, your customers can text our team from their phone while they are shopping. Our team will engage them until they are ready to purchase.
- Segmentation and Targeting
Tone makes it simple to segment your customers based on actions they've taken in the past.
Our SMS conversations with your customers will give you powerful insights to what makes your customers come back to buy over and over.
The Most Flexible Pricing for Maximizing Your ROI
- Recommend Plan
We’ll build you a plan allowing you to use all of our conversational SMS features. We'll determine this plan based on the volume of customers visiting your store.
- Custom Plan
Don't want to use all of our features? You choose the plan you need to suit your business needs perfectly.
With the pay-as-you-go plan, you will pay only for the messages you use (no plan needed), but at a slightly higher cost per message.
- Shopify and Shopify Plus Integration
Save My Sales integrates seamlessly with stores of all sizes. Your dedicated account manager will reach out a few minutes after you install the app!
Klaviyo Mailchimp Smile Zapier Shopify Flow
- sms marketing,
- abandon cart,
- text message,
- save my sales,
Free to install
Get SMS sales free for 14 days! After that as low as $.023 per message. 5x ROI guaranteed.
Most recent reviews
PAMELA'S ART by PonsART - a Gift Shop and Marketplace
It's too complicated for me! I think it's only going to benefit me if I have a lot of organic traffic; which I do not. The Developer seems nice but I'm deleting it anyway. Perhaps, down the road, I'll try again.
Hey there, thanks for the feedback. Our goal is to make the app as simple as possible for you to use. Once you install, abandoned checkout recovery is running and shouldn't need any work on your end! We'd love to get on a call with you and 1) learn more about your difficulties with the app, and 2) do our best to make sure it's working well for you. Our team will reach out shortly!
Tone brand support is absolutely amazing. Very responsive and hands on. Definitely one of the most responsive vendors I have ever worked with!
We really appreciate the kind words! Please let us know how we can continue to support your business as it grows :)
It is easy to use and I am glad that unlike some other apps they have a free version for start up stores. The customer support is very prompt as well. I recommend them.
Glad to hear the service has been seamless! Please let us know how we can keep improving.