Photo Finish , 14 reviews

Overall rating
3.3
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 6, 2023

I recently downloaded and tried out this app with high hopes, but unfortunately, my experience has been less than satisfactory. I've encountered a significant issue with image loading, and despite following all the provided steps diligently, I'm still unable to get any images to load within the app.

The most frustrating part of this experience has been the lack of response from customer support. I reached out for assistance, hoping they could help me resolve this issue, but it's been crickets on their end. I understand that app glitches can happen, but the absence of any support or communication leaves much to be desired.

While I appreciate the concept of the app and its potential, the lack of effective customer support and unresolved issues have left me feeling quite disappointed. I hope the developers take notice of these concerns and work to improve both their app's functionality and customer service in the future.

www.Don'tAsK.com
Canada
7 days using the app
Finish Labs replied September 20, 2023

I'm truly so sorry for your experience. We don't have record of any of your support requests, and have tried reaching out numerous times to assist with any issues you've been having. We pride ourselves on our support, so we are of course more than happy to help! Please contact us through our support portal or email hello@photofinish.io and Mark and I will help you ASAP.

Edited September 21, 2020

Awesome way to get a lot of images loaded at once! *key is to make sure all your images are initially named with a barcode or style number and then its easy breezy from there.

Petit Clair
United States
Over 2 years using the app
July 25, 2020

This app seriously saved me HOURS of data entry...i'm surprised this didn't exist before. I'll have so much more time now to focus on other work instead of that constant tedious task of uploading images one by one!

sun dried apparel
United States
About 2 years using the app
February 23, 2021

Saved us a ton of time and helped to automatically have all of our alt tags on our images! Such a time saver.

Milk Street Baby
United States
6 months using the app
Edited June 24, 2020

I totally love this app. Saves me plenty of time due to its bulk import of larger quantities of pictures.

Henry Top Shirts
United States
About 1 month using the app
July 24, 2020

I have just started using this app for my shopify stores and I have to say - so far so good! I like how easy the whole process is.

Kayla's Hippie Bags
United Kingdom
About 1 month using the app
July 1, 2020

Thank you so much for this app! It is such a timesaver!...I would recommend it to anyone who needs to import bigger amount of pics.

Hygge4You
Australia
About 1 month using the app
Finish Labs replied July 1, 2020

We're so glad you love the app! This is the kind of feedback that gets us up in the morning. Thank you so much, we are excited to grow with you guys.

July 22, 2020

This is an extremely easy to use app that will save you heaps of time, it's a game changer that I would highly recommend!!

Makita x Powertool Centre Fieldays Store
New Zealand
27 days using the app
July 9, 2020

Game changer. If you are a large multi-inventory shop like me with multiple seasons and genders you know first hand how time consuming and tedious the process of uploading photos is for your collections. This has literally saved me days if not weeks worth of work. Bravo to the dev team for bringing this to Shopify!

Choulala Box
Canada
21 days using the app
June 15, 2020

Incredible app! Saves hundreds of hours of importing images. Once you get the hang of it, it's is invaluable! Thank you!

Fine Furniture Purchasing Exchange Group, Inc.
United States
21 days using the app