Photo Finish , 14 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 6, 2023

I recently downloaded and tried out this app with high hopes, but unfortunately, my experience has been less than satisfactory. I've encountered a significant issue with image loading, and despite following all the provided steps diligently, I'm still unable to get any images to load within the app.

The most frustrating part of this experience has been the lack of response from customer support. I reached out for assistance, hoping they could help me resolve this issue, but it's been crickets on their end. I understand that app glitches can happen, but the absence of any support or communication leaves much to be desired.

While I appreciate the concept of the app and its potential, the lack of effective customer support and unresolved issues have left me feeling quite disappointed. I hope the developers take notice of these concerns and work to improve both their app's functionality and customer service in the future.

7 days using the app
Finish Labs replied September 20, 2023

I'm truly so sorry for your experience. We don't have record of any of your support requests, and have tried reaching out numerous times to assist with any issues you've been having. We pride ourselves on our support, so we are of course more than happy to help! Please contact us through our support portal or email and Mark and I will help you ASAP.