Pixc: Photo Resize

Pixc: Photo Resize

Reviews (2,004)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient photo resizing capabilities, which enhance the visual consistency of online stores. It features a user-friendly interface and responsive customer support. The app is noted for its time-saving benefits and affordability, especially with the flexible pay-as-you-go plan. Many merchants appreciate the fast and efficient performance, often recommending it to others for improving their store's professional presentation.

April 1, 2019

This app cropped the wrong images, when I wen't to modify just one product, it attempted to modified all of my product images. I attempted to revert these changes, only for the revert button to be missing. After trying to rectify the issue with an agent, it was actually broken and would need a technical team an a wait time to get fixed....... I spent 4 hours fixing the problems this app caused.

Tulip Table Canada
Canada
About 5 hours using the app
Pixc replied April 2, 2019

I am sorry that our app didn't work out for you.

Our technical team has been working to see what we can do for your situation. However, it seems the app has now been uninstalled so we are unable to assist with your images. The revert button should be visible on each image.

Please do reach out if we can rectify the situation for you or help going forward.

We are always here to fix any issues that our users have (even if we need to do it manually for you, so you don't have to). I hope you will consider using Pixc again.

- Holly

November 26, 2020

I just ran this app for our store to resize 676 photos and I don't see any difference. I just paid for the premium version...I would rate this ap higher if it worked. Please get in touch.

CORE Landscape Products
Canada
About 4 hours using the app
Pixc replied November 27, 2020

Thank you for letting us know. Our support team has sent an email to you to help investigate what happened here. Please check your spam folder too.

Feel free to reach out to us at hello@pixc.com if you have any additional questions.

October 8, 2018

This would only be worth anything if you had product images on plain white backgrounds, as all it does is add a white background around the your image.

Not sure how this was rated so high, but don't think that this will resize or crop your images, that's not what it does.

bromeliadparadise
United States
About 3 hours using the app
Pixc replied October 22, 2019

Hi there - unfortunately when you wrote this review Shopify did not have the feature for us to reply.

We add white space so we don't crop anything out of the image. Our app resizes product images to be square so everything sits align as this is a major problem for merchants.

We are working on a smart cropping tool. And will be in touch when we have this.

July 22, 2022

Resized all images to have large white boarders? Site speed was slowed down by this. Cannot reccomend.

Cycling Artisan
Spain
About 3 hours using the app
Pixc replied July 22, 2022

Thank you for your feedback and I'm sorry to hear about your experience with our app.

The Photo Resize app currently works by adding borders to adjust the aspect ratio of your images. We are releasing new set of features soon that should be able to help you with other types of resizing and image optimization.

If you would like to resize your images in a different way, please reply to the email that our support team sent to you.

Again, apologies for any inconvenience.

May 13, 2018

i try it and find it is not what i nedd an unstall it but they charge me for one month 19$

Woooprice
Saudi Arabia
About 2 hours using the app
March 3, 2021

I used this app and resized 196 images and I don't see any difference. I assume it was suppose to allow me to choose images to resize, it didn't. Nor did it show me some type of before and after. I'm not happy.

A Dash of Luxe
United States
About 1 hour using the app
Pixc replied March 4, 2021

Thank you for taking the time to leave the review and I'm sorry to hear you encountered some difficulty with our photo resize app.

You can select the images to resize by clicking the checkbox next to the images. To find images faster, you can also make use of the filters and search functions on the app. Our app also has a Preview function to help you see what the images would like when resized and replaced on your store.

Our customer success team has reached out to further help you.

October 26, 2021

Aucune utilitée, je suis obligée de repasser derrière chaque photo, car soit elles sont grossit soit elles ont un tour blanc autour, autant les faire à la main... 1 par une....

Claire Berteau bijoux
France
About 1 hour using the app
Pixc replied November 1, 2021

Merci de nous faire part de vos commentaires. L'un des membres de notre équipe a déjà contacté pour vous aider avec votre problème.

June 3, 2022

Nope... just NOPE... $20/month for this service and they won't let me cancel my subscription.. Scamy... Actually making me really mad I paid them

Mountain Village Merchandise
Canada
About 1 hour using the app
Pixc replied June 3, 2022

Thank you for your feedback and I'm sorry to hear about your experience with our app.

I've checked your account and see that you have already uninstalled our app (and hence also unsubscribed). It looks like you were able to resize 700 images. If you have any concerns with the images we processed, we will be reaching out to help.

Our downgrade button is in the Settings tab on our app. There might have been some technical issues when you tried to downgrade, but I just checked it and I can confirm it's working.

Apologies for any inconvenience.

November 3, 2017

Waste of time. It told me it squared up my images, but it didn't do anything. All of my images are still different shapes and sizes. I don't know what this app did, but it sure didn't square up any images.

Funny Dog Store
United States
About 1 hour using the app
Pixc replied March 6, 2019

I'm sorry that you had a poor experience with our app.
We have worked on continually improving and updating our app and would love you to give it another go.

As the founder, I care deeply about you as a customer and want to assist any way we can. So, please feel free to email me at hello@pixc.com.

PS. Excuse the delayed reply to this review, replying to reviews is a new feature of Shopify. We did reach out in 2017 via email.

October 20, 2018

I may be doing something incorrect, but the images aren't being resized... It took a while to check the images, I got a 404 page when I tried to pay for the image resizing, not sure I can recommend this app...

LRD Security
United Kingdom
About 1 hour using the app
Pixc replied March 26, 2019

I'm very sorry that the app did not work for you. We reached out to you when you left this review so that we could assist you, but we didn't hear back.

If you decide to try the app again, please reach out to us at hello@pixc.com so we can assist you. We would love to help!