Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

Edited August 8, 2022

Buena app, fácil de configurar y con muchas opciones de personalización en el momento de crear un formulario. La recomiendo.

Ida Moreno
Peru
Almost 2 years using the app
pifyapp replied August 8, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

Edited February 3, 2024

2/3/24: I will be looking for another email app. Recently, I'd noticed on the emails I receive (when someone fills out one of the contact forms I have up, there is an 'unsubscribe' link at the bottom of the email with no explanation about what you are unsubscribing from. They get a confirmation of their email as well, so they are seeing this unsubscribe as am I when I get the emails delivered to my email program. There's no telling how many may have hit 'unsubscribe' thinking I had added them to a mailing list when I haven't. BIG negative when I am paying monthly for this email app.

Excellent customer service! Responds quickly to messages and helped me with an issue. I also like that they don't spam you with miscellaneous stuff in emails. This email app was just what I was looking for.

5/15/23: Updating my review because EVERY time I go to my list of contact forms, it prompts me to leave a review when I have already done so. VERY annoying when I am paying for this app already.

6/11/23: Updating my review since the popup finally stopped every time I would access my Pify Form dashboard.

Fanta Productions
United States
Almost 2 years using the app
pifyapp replied November 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

August 17, 2023

Great app for extra contact form features that aren't native in Shopify. Still allows for lots of customization within the free account.

Muskoka Brewery Hop Shop
Canada
Almost 2 years using the app
pifyapp replied August 19, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 10, 2022

Easy to set up. There are lots of options with different designs. You can find anything you need. Loved it!

dijigift
Türkiye
Over 1 year using the app
pifyapp replied October 10, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

January 12, 2023

"I recently started using the Pify Contact Form app and I am extremely pleased with its performance. The app is incredibly easy to set up and customize to match my store's branding. I love that it comes with various fields like name, email, phone number and a message box that allows my customers to easily reach out to me.

What impressed me the most is that the app has a built-in spam filter that effectively blocks unwanted messages and also it saves all the customer inquiries in a separate section of the app, which makes it easy for me to keep track of all the customer interactions.

Overall, I highly recommend this app to anyone looking for a reliable and user-friendly contact form solution for their Shopify store.

HRVATO
United States
Over 1 year using the app
pifyapp replied January 12, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 16, 2020

This was is a great straight forward app! I allows me to provide propective clients with wholesale pricing

We Ball Sports
United States
Over 1 year using the app
April 22, 2023

Eine tolle App um die Kontakt-Seite im Shopify-Shop auf die eigenen Wünsche anzupassen. Volle 5 von 5 Sternen!

Agency UGC
Germany
Over 1 year using the app
pifyapp replied April 22, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

June 16, 2021

My main issue with my theme was that I could not use set up forms on my store without editing the code (which is not my strong suit). This app has made it so easy to make as many order forms as I need, as well as keep it within the theme of my store - and it also helped me set up little details I hadn't previously thought about! Would definitely recommend.

Shoprougett
Trinidad & Tobago
Over 1 year using the app
pifyapp replied June 17, 2021

Thank you so much for taking the time to share this good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

June 29, 2024

Everything that I wanted. I tried three other popup builders before this and this is the only one that has all the features that I wanted. The only thing I wouldn't mind is allowing for different images depending on the device used (Desktop vs mobile).

House Of The Stoics
Canada
5 months using the app
pifyapp replied July 1, 2024

Thank you so much for taking the time to share your experience to other merchants and your good idea! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

Edited October 15, 2023

We have been using this app for over a year and have built several forms with it. The app is easy for our team to use. No app is perfect, and this app has some limitations. However, it's nice that the customer service is quick to respond when we ask for help.

Hepha E-Bike
Germany
Over 1 year using the app
pifyapp replied April 28, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)