Reviews (503)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and streamlining operations, particularly with managing inquiries and pre-orders. It features an intuitive, customizable interface without requiring coding, supports various form types, and integrates smoothly with Shopify. The app is noted for its reliability and includes real-time notifications and an analytics dashboard. The support team is also praised for their responsiveness and effectiveness.
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Over all it serves its purpose BUT I wish the edit options were more user friendly and there were more options.
Good App.
Not sure yet?
Good
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Hasn't been working correctly.
Hi, our customer support has contacted you by email. We would very much like to help you with your problem. Please reply to the email and give us a chance to help you deal with the problem. We appreciate your understanding and cooperation.
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Stopped sending me emails after a few days. Emails to customers have never worked. App would be ok but is relatively buggy.
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced.
After investigating, we found that the email notifications weren't being sent because the "customer email notifications" setting wasn't enabled for your form. Our support team previously reached out to assist with this—could you confirm if the issue has been resolved?
If you're still facing any challenges, please don’t hesitate to contact us at support@pifyapp.com. We’re here to help and will do everything we can to get this sorted for you right away.
We appreciate your patience and hope to make things right for you.
Best regards
I can’t get to the app because this review box is in the way
Thank you so much for taking the time to share your experience to other merchants! We have fixed it. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
tricky to update the form once installed