Reviews (675)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this form builder for enhancing customer interactions and streamlining data collection with its user-friendly, drag-and-drop interface and customizable templates. They appreciate its reliable performance and seamless Shopify integration. The support team is noted for their quick and effective assistance. The free version is particularly valued for its features like attachment inclusion and customizable auto-replies, improving efficiency in managing customer and booking information.

August 26, 2024

Missed thousands of dollars worth of sales due to the emails not being sent from this application. Tested multiple times and checked with on different email accounts and spam. Do not recommend.

RACEceiver
United States
Over 1 year using the app
pifyapp replied September 1, 2024

We are very sorry for the unpleasant experience we have caused you. We regret that you missed the order. We would like to clarify some issues here, when we received your inquiry, our team immediately conducted an investigation. It was found that you did not enable the "Send email to administrator" function in the form, which is why you did not receive the email. The "Send email to administrator" function determines whether to send an email to the administrator's mailbox. When you did not enable it, your administrator mailbox cannot receive the email. You can enable the "Send email to administrator" in Settings, Email to Admin in the form. Our customer service has tried to contact you to enable this function as soon as possible to avoid missing orders again. We kindly ask you to contact our customer service as soon as you receive the email. Thank you very much.

September 25, 2024

Very good and easy form builden-software! Beautiful templates.

Pridelity
Finland
7 months using the app
pifyapp replied October 4, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 18, 2024

Seems great so far although I haven't really been using it long enough to leave an honest feedback but in order to remove the branding, I was asked to leave a review. Will update the review in a week or two

Jaime Wiles
United Kingdom
5 months using the app
pifyapp replied September 1, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 30, 2024

Very Customisable and engaging contact forms

FKB
Ireland
Almost 2 years using the app
October 23, 2024

great app! easy to work with and have really good options for free. definitely try it out

Jhayrn Rose
United States
3 days using the app
pifyapp replied November 13, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 11, 2024

This app has been fantastic. Very customizable and integrated seamlessly with our theme.

Paragon Star
United States
29 days using the app
pifyapp replied October 12, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 29, 2024

Very easy to use

Ocoopa
Hong Kong SAR
Over 1 year using the app
October 1, 2024

I've used the Pify form builder for both my global and local accounts, and I’m very satisfied with it. It’s highly functional, very customizable, and it met all my needs with its ease of use. I also received quick responses to my questions from the support team. I recommend it to all brands in need of forms!

Rafael Indiana | Turkey
Türkiye
4 days using the app
pifyapp replied October 4, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 12, 2024

What a great app. It helps me custimize all i want easily. Also great thanks to Muxi from support. Highlt recommended.

Compoziet
Netherlands
1 day using the app
pifyapp replied November 13, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 7, 2024

Works well

Apsley & Heron
United Kingdom
8 months using the app