Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

December 1, 2024

Great!

MT Financial Consulting
Switzerland
11 months using the app
November 5, 2024

Really great app

Sparkling Rocco
Germany
About 2 months using the app
November 7, 2024

Love it

EPHIX
United States
About 2 months using the app
September 10, 2024

Awesome, this app helped us in situations where we need customers to make a choice regarding their order on multiple occasions.

Wavell.dk
Denmark
2 months using the app
pifyapp replied September 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 1, 2024

I've used the Pify form builder for both my global and local accounts, and I’m very satisfied with it. It’s highly functional, very customizable, and it met all my needs with its ease of use. I also received quick responses to my questions from the support team. I recommend it to all brands in need of forms!

Rafael Indiana | Turkey
Türkiye
4 days using the app
pifyapp replied October 4, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 20, 2024

It solves the problem of collecting user information and is easy to configure, so we recommend it!

Zimasya Furniture Store
United States
About 2 hours using the app
November 4, 2024

Very good, and very patient

Nauxus Barn Door
United States
2 months using the app
pifyapp replied November 13, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 26, 2024

Missed thousands of dollars worth of sales due to the emails not being sent from this application. Tested multiple times and checked with on different email accounts and spam. Do not recommend.

RACEceiver
United States
Over 1 year using the app
pifyapp replied September 1, 2024

We are very sorry for the unpleasant experience we have caused you. We regret that you missed the order. We would like to clarify some issues here, when we received your inquiry, our team immediately conducted an investigation. It was found that you did not enable the "Send email to administrator" function in the form, which is why you did not receive the email. The "Send email to administrator" function determines whether to send an email to the administrator's mailbox. When you did not enable it, your administrator mailbox cannot receive the email. You can enable the "Send email to administrator" in Settings, Email to Admin in the form. Our customer service has tried to contact you to enable this function as soon as possible to avoid missing orders again. We kindly ask you to contact our customer service as soon as you receive the email. Thank you very much.

December 2, 2024

This has ticked all the boxes for what we need, and the support is fantastic. The most adaptable form I have used. I trialed several others that just couldn't fit the needs first.

itsmeashleigh
Australia
1 minute using the app
November 14, 2024

Great !

Strictly Wild
United States
6 months using the app