Reviews (652)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its form-building capabilities that enhance store functionality. It features a user-friendly drag-and-drop interface and a variety of customizable templates, making it easy to gather customer information and improve communication. The free version is noted for its substantial functionality, suitable for businesses of all sizes. Additionally, the responsive customer support is frequently praised, enhancing the user experience.

May 1, 2021

I like that they allow you to create multiple forms. It's simple to use and set up. I do like the options for creating the form.

NNOVATE BEAUTY BAR
United States
About 1 month using the app
pifyapp replied May 2, 2021

Thank you so much for taking the time to share this good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

May 17, 2023

I needed a subscription form and every app had limitations unless you pay. This one was easy to use!

Mushroom Street Farms
United States
28 days using the app
pifyapp replied May 17, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

Update reply

June 2, 2023

Non si capisce come si usa, prodotto scadente e inutile, difficile da configurare e pressochè inutilizzabile

Reflowcenter
Italy
About 2 years using the app
pifyapp replied June 3, 2023

We feel really sorry for any troubles or unpleasant experience we brought to you. Our technical customer service has contacted you. Could you please give us feedback about your specific problem asap after receiving the email? Please be assured we guarantee we will help solve it properly.
We attach importance to your valuable suggestion. It's of great help to our product optimization. Thank you.

June 22, 2022

I'm using this app for rental applications, its is very useful and have very much option, with a lot of designs

EZ CELL USA
United States
28 days using the app
pifyapp replied June 23, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

October 19, 2022

I'm using this to build a custom project contact form, so far so good! However there doesn't seem to be a way to change the look of the social media icons.

MUKA
Canada
Over 1 year using the app
pifyapp replied October 20, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service.

We can help to custom the social media icons for your form, please contact our support.

If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

September 27, 2023

The best form builder app I have found, and I have tried many. It is easy to use and the forms look great. The support is great as well.

My Store
United States
27 days using the app
pifyapp replied September 29, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 26, 2022

Great app and above all, great support, quick and reliable for all potential issues. Love it, thanks!

Verse
United States
26 days using the app
pifyapp replied April 26, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

November 16, 2022

App does exactly I need and customer service was excellent in helping me customize and answer questions. Very prompt and quick!

Emily Hsu Designs
United States
26 days using the app
pifyapp replied November 16, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

March 21, 2021

Nice app easy to use and navigate. Highly recommended app.... Kudos to the app creator. Trying different form builder before but this application works best

GlammedNaturallyOil
United States
25 days using the app
pifyapp replied March 21, 2021

Thanks so much for the super words! We really appreciate the review and are so glad to hear you're loving the app. We'll redouble our efforts.

Good selling for you! Thank you!

Edited February 3, 2024

2/3/24: I will be looking for another email app. Recently, I'd noticed on the emails I receive (when someone fills out one of the contact forms I have up, there is an 'unsubscribe' link at the bottom of the email with no explanation about what you are unsubscribing from. They get a confirmation of their email as well, so they are seeing this unsubscribe as am I when I get the emails delivered to my email program. There's no telling how many may have hit 'unsubscribe' thinking I had added them to a mailing list when I haven't. BIG negative when I am paying monthly for this email app.

Excellent customer service! Responds quickly to messages and helped me with an issue. I also like that they don't spam you with miscellaneous stuff in emails. This email app was just what I was looking for.

5/15/23: Updating my review because EVERY time I go to my list of contact forms, it prompts me to leave a review when I have already done so. VERY annoying when I am paying for this app already.

6/11/23: Updating my review since the popup finally stopped every time I would access my Pify Form dashboard.

Fanta Productions
United States
Almost 2 years using the app
pifyapp replied November 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!