Reviews (675)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this form builder for enhancing customer interactions and streamlining data collection with its user-friendly, drag-and-drop interface and customizable templates. They appreciate its reliable performance and seamless Shopify integration. The support team is noted for their quick and effective assistance. The free version is particularly valued for its features like attachment inclusion and customizable auto-replies, improving efficiency in managing customer and booking information.

July 3, 2023

We have already tried out various form apps in different shops and used them over a longer period of time, but none was as simple and comprehensive as this one.
Special thanks go to the support team, who have always helped us quickly and competently, without using standard phrases that don't help anyone.
Definite recommendation!

Vollepalette.de
Germany
About 1 month using the app
pifyapp replied July 3, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

February 28, 2024

estoy configurandolo pero parece una aplicación sencilla

Esfera Mixologia Molecular
Spain
20 days using the app
May 1, 2021

I like that they allow you to create multiple forms. It's simple to use and set up. I do like the options for creating the form.

NNOVATE BEAUTY BAR
United States
About 1 month using the app
pifyapp replied May 2, 2021

Thank you so much for taking the time to share this good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

May 17, 2023

I needed a subscription form and every app had limitations unless you pay. This one was easy to use!

Mushroom Street Farms
United States
28 days using the app
pifyapp replied May 17, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

Update reply

June 22, 2022

I'm using this app for rental applications, its is very useful and have very much option, with a lot of designs

EZ CELL USA
United States
28 days using the app
pifyapp replied June 23, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

June 2, 2023

Non si capisce come si usa, prodotto scadente e inutile, difficile da configurare e pressochè inutilizzabile

Reflowcenter
Italy
About 2 years using the app
pifyapp replied June 3, 2023

We feel really sorry for any troubles or unpleasant experience we brought to you. Our technical customer service has contacted you. Could you please give us feedback about your specific problem asap after receiving the email? Please be assured we guarantee we will help solve it properly.
We attach importance to your valuable suggestion. It's of great help to our product optimization. Thank you.

October 19, 2022

I'm using this to build a custom project contact form, so far so good! However there doesn't seem to be a way to change the look of the social media icons.

MUKA
Canada
Over 1 year using the app
pifyapp replied October 20, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service.

We can help to custom the social media icons for your form, please contact our support.

If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

September 27, 2023

The best form builder app I have found, and I have tried many. It is easy to use and the forms look great. The support is great as well.

My Store
United States
27 days using the app
pifyapp replied September 29, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 26, 2022

Great app and above all, great support, quick and reliable for all potential issues. Love it, thanks!

Verse
United States
26 days using the app
pifyapp replied April 26, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

November 16, 2022

App does exactly I need and customer service was excellent in helping me customize and answer questions. Very prompt and quick!

Emily Hsu Designs
United States
26 days using the app
pifyapp replied November 16, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!