Reviews (675)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this form builder for enhancing customer interactions and streamlining data collection with its user-friendly, drag-and-drop interface and customizable templates. They appreciate its reliable performance and seamless Shopify integration. The support team is noted for their quick and effective assistance. The free version is particularly valued for its features like attachment inclusion and customizable auto-replies, improving efficiency in managing customer and booking information.

March 21, 2021

Nice app easy to use and navigate. Highly recommended app.... Kudos to the app creator. Trying different form builder before but this application works best

GlammedNaturallyOil
United States
25 days using the app
pifyapp replied March 21, 2021

Thanks so much for the super words! We really appreciate the review and are so glad to hear you're loving the app. We'll redouble our efforts.

Good selling for you! Thank you!

Edited February 3, 2024

2/3/24: I will be looking for another email app. Recently, I'd noticed on the emails I receive (when someone fills out one of the contact forms I have up, there is an 'unsubscribe' link at the bottom of the email with no explanation about what you are unsubscribing from. They get a confirmation of their email as well, so they are seeing this unsubscribe as am I when I get the emails delivered to my email program. There's no telling how many may have hit 'unsubscribe' thinking I had added them to a mailing list when I haven't. BIG negative when I am paying monthly for this email app.

Excellent customer service! Responds quickly to messages and helped me with an issue. I also like that they don't spam you with miscellaneous stuff in emails. This email app was just what I was looking for.

5/15/23: Updating my review because EVERY time I go to my list of contact forms, it prompts me to leave a review when I have already done so. VERY annoying when I am paying for this app already.

6/11/23: Updating my review since the popup finally stopped every time I would access my Pify Form dashboard.

Fanta Productions
United States
Almost 2 years using the app
pifyapp replied November 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

June 19, 2023

Reply is very timely, customer service is very good, the function of the form is very powerful, the price is more affordable! Highly recommended!

Kemimoto
Hong Kong SAR
24 days using the app
pifyapp replied June 19, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 7, 2022

Love this app so much. I used it for my store and it works just fine. Customer service is awesome!!

Purple Ocean
United States
23 days using the app
pifyapp replied November 7, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

November 15, 2020

So far so good. Easy to use in comparison to so many of the other apps I have used. Easy to make forms and get customers to upload

Marvellous Neon
United Kingdom
23 days using the app
August 8, 2023

One of the things I really want in an App is the customer service. They are the best. So when you ask for help, they will respond to you asap.

beysiclifestyle
United States
22 days using the app
pifyapp replied August 9, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

June 20, 2023

The support team provided exceptional assistance, offering clear explanations and guidelines. Their support was invaluable, and the form itself proved to be user-friendly, making the entire process seamless.

Mr Negative | Footscray
Australia
22 days using the app
pifyapp replied June 20, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

February 22, 2023

This app is great and works just as intended! The customer service is amazing and I would highly recommend this to everyone.

BAKER Drivetrain
United States
22 days using the app
pifyapp replied February 22, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

February 12, 2024

Ottima applicazione, fa il suo lavoro

Witty Power
Italy
About 19 hours using the app
pifyapp replied February 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 22, 2023

Very pleased with this app for our website. As a design company, we wanted to gather as much information from our clients as possible, and out of all the form apps we found, this one was the best. It's super easy to create and integrate into our store. The customer service was very friendly and helpful when we needed assistance with some more complex items. Highly recommend

Nermis Design
Canada
21 days using the app
pifyapp replied September 23, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)