Reviews (675)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this form builder for enhancing customer interactions and streamlining data collection with its user-friendly, drag-and-drop interface and customizable templates. They appreciate its reliable performance and seamless Shopify integration. The support team is noted for their quick and effective assistance. The free version is particularly valued for its features like attachment inclusion and customizable auto-replies, improving efficiency in managing customer and booking information.

September 1, 2020

the best app of this type in the shopify store. easy creation of a contact form for yours customers

DobrePokrowce.pl
Poland
16 days using the app
January 6, 2023

Yay!

The Hair Collective Ltd
United Kingdom
14 days using the app
October 10, 2023

Great app. I moved over from Jotform and glad I did.
Takes a couple of goes to get used to the platform but real easy once you get going. Got forms all over my website now and its increasing enquiries.
Had a couple of IT fixes required and questions. Lily and the team responded very quickly. They'll keep helping until its resolved.

Mulbury
Australia
14 days using the app
pifyapp replied October 13, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 19, 2023

Very good and the support team is available for custom request. Highly suggested

Gagliotta
Italy
14 days using the app
pifyapp replied September 20, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

January 3, 2023

really very beautiful app, i integrate it with my store and im finding it very well, complete, easy to use

FlyFlast
Italy
13 days using the app
pifyapp replied January 3, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

December 20, 2023

Can't argue with the features for the price. It works great for our needs, and is highly customizable.

Artisan Piano Services
United States
13 days using the app
pifyapp replied December 25, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 9, 2023

Pify is a great and simple to set up form building tool. It's richt in features and works well. So far the promo talk... It has one huge flaw.
I use Pify mostly for people to upload images. Their image load speed is reminiscent of 1996.
I don't know what kind of server they use, but it belongs in a museum.
I managed to go the the shopify store, look for the review function and write all of this whilst Pify's server is bellowing huge clouds of smoke whilst trying to load 15 simple images (10mb or less is my setting).
Please Pify, fix this. You deserve a glowing 5 stars if you do!

Paulus Antiek
Netherlands
About 1 year using the app
pifyapp replied October 13, 2023

Hi, our customer support has contacted you by email. We would very much like to help you with your problem. Please reply to the email and give us a chance to help you deal with the problem. We appreciate your understanding and cooperation.

November 2, 2023

I just created and published my first contact form. I struggled with how to install it change the size and the placement of the form on my page. I reached out to support and they were very quick to do this for me. Thank you Lily and team!

The Bedroom Emporium
United States
13 days using the app
pifyapp replied November 3, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 26, 2022

I used this form builder for a simple form. I wish there were a way to add custom CSS and use the theme's styling and fonts, however.

Plenish Home
Canada
9 months using the app
pifyapp replied September 26, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service.

We would like to let you know that it is available a add the custom CSS/JS and use the theme's styling and fonts in the BASE+ plan. Please contact our support, we are willing to help for that.

If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

Edited September 14, 2023

The server side requests are coming very late, so the loading time of the form is also very late.

CENGIZ AKTURK
Türkiye
12 months using the app
pifyapp replied December 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best!