Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

October 10, 2023

Great app. I moved over from Jotform and glad I did.
Takes a couple of goes to get used to the platform but real easy once you get going. Got forms all over my website now and its increasing enquiries.
Had a couple of IT fixes required and questions. Lily and the team responded very quickly. They'll keep helping until its resolved.

Mulbury
Australia
14 days using the app
pifyapp replied October 13, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

January 3, 2023

really very beautiful app, i integrate it with my store and im finding it very well, complete, easy to use

FlyFlast
Italy
13 days using the app
pifyapp replied January 3, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 9, 2023

Pify is a great and simple to set up form building tool. It's richt in features and works well. So far the promo talk... It has one huge flaw.
I use Pify mostly for people to upload images. Their image load speed is reminiscent of 1996.
I don't know what kind of server they use, but it belongs in a museum.
I managed to go the the shopify store, look for the review function and write all of this whilst Pify's server is bellowing huge clouds of smoke whilst trying to load 15 simple images (10mb or less is my setting).
Please Pify, fix this. You deserve a glowing 5 stars if you do!

Paulus Antiek
Netherlands
About 1 year using the app
pifyapp replied October 13, 2023

Hi, our customer support has contacted you by email. We would very much like to help you with your problem. Please reply to the email and give us a chance to help you deal with the problem. We appreciate your understanding and cooperation.

December 20, 2023

Can't argue with the features for the price. It works great for our needs, and is highly customizable.

Artisan Piano Services
United States
13 days using the app
pifyapp replied December 25, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 2, 2023

I just created and published my first contact form. I struggled with how to install it change the size and the placement of the form on my page. I reached out to support and they were very quick to do this for me. Thank you Lily and team!

The Bedroom Emporium
United States
13 days using the app
pifyapp replied November 3, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 26, 2022

I used this form builder for a simple form. I wish there were a way to add custom CSS and use the theme's styling and fonts, however.

Plenish Home
Canada
9 months using the app
pifyapp replied September 26, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service.

We would like to let you know that it is available a add the custom CSS/JS and use the theme's styling and fonts in the BASE+ plan. Please contact our support, we are willing to help for that.

If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

Edited September 14, 2023

The server side requests are coming very late, so the loading time of the form is also very late.

CENGIZ AKTURK
Türkiye
12 months using the app
pifyapp replied December 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best!

June 5, 2021

This app deserves 6 ⭐ truly. I would say this app is the best form app for us. First of all, We have installed and tried about 8 form apps and most of them have some limitations. (I.e. this app is the only/one of the few that could connect to Microsoft Exchange though SMTP). Secondly, Sunny is super helpful and we asked for some custom feature and he really look into it and help us to achieve that. With the best hardware and software, this app should at least rank top 3 among all form apps!!!

HeyChoices
Hong Kong SAR
11 days using the app
pifyapp replied June 6, 2021

Thank you so much for taking the time to share this excellent experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

July 20, 2023

Very good app. Easy to use aswell.

But how do i remove made by Pifyapp. When i have put the link in my store?

Barnvaggväska
Sweden
11 days using the app
pifyapp replied July 26, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 10, 2023

Hasn't been working correctly.

Southern Candymakers - (504) 523-5544
United States
11 months using the app
pifyapp replied October 13, 2023

Hi, our customer support has contacted you by email. We would very much like to help you with your problem. Please reply to the email and give us a chance to help you deal with the problem. We appreciate your understanding and cooperation.