Reviews (651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its form-building capabilities that enhance store functionality. It features a user-friendly drag-and-drop interface and a variety of customizable templates, making it easy to gather customer information and improve communication. The free version is noted for its substantial functionality, suitable for businesses of all sizes. Additionally, the responsive customer support is frequently praised, enhancing the user experience.
Refine
-
By rating
I love this app, it has helped me out so much, IT does exactly what i wanted it to do plus more. couldnt ask for a better app
Thank you so much for taking the time to share this great experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.
All the best!
UPDATE: After numerous reoccurring issues I have requested full refund and cancellation of the subscription with them.
They have failed to do this and I am continuing to get charged for a product I no longer use. UPDATE: They have been unable to fix the issue of customer details transfering to shopify correctly and have told me to copy paste all the customer details (defeats the purpose of the app)
I have also ben told to upgrade plans and pay more money to them despite not needing the aditional features.
Seems they want to take as much money from you.
While it may run ok during a trial, the moment you start paying them money the bugs in their systems show up costing alot of time and money and you end up loosing money and customers as a result. They have full access to everything they have requested and I have responded to all correspondance. -------------------------
Using for a few months now.
new problems have arose: customer details are transfering to shopify either blank or incorect Just sarted using the app.
Layout of forms shows diferent in the form builder to the website.
When reading submisions the answers are jumbled. Tried sending a support request (using contact us form on their website as this is the only method given to me) and no reply. I have now sent a 2nd request for support. The trial period has passed and there has been zero suooprt. They are hapy to take your money. but not offer anything for it.
Hi there,
Kindly remind that we have replied to you at the same day of your first support request and we sent an access request to you for checking something. Unfortunately we didn't get any response from you. I am sorry for the inconvenience and when we got your 2nd support request and the access of your store, we have fixed and custom something in your website but we still got the response from you. Maybe you didn't get our emails? Please reply to our support when you got this. Thank you.
The layout is automatic adapted, it depend on the content width of your website pages. We have helped to custom the page width in your website.
Our support service is available for all plan including the FREE plan. You can contact us not only in our website, also by clicking 'Get support' in the App list of your admin. We will get back to you within one working day.
Thanks.
Fantastic support and great product. Pify form is easy to use and Sunny has been very support and patient.
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Pify app exceeded all my expectations! From its user-friendly interface to its exceptional customer service, this app has truly won my heart.
First and foremost, the ease of use is remarkable. Navigating through the various features and functions is a breeze, thanks to its intuitive design. Whether you're a tech-savvy user or someone less familiar with mobile applications, you'll find yourself right at home with this app.
What truly sets this app apart, however, is the outstanding customer service. Whenever I had a question or encountered an issue, the support team was quick to respond and incredibly helpful.
Kudos to the developers. Keep up the fantastic work!
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Easy to install and great customer service. I contacted their customer service and I got a response pretty quickly.
Thank you so much for taking the time to share this good experience to our merchants! We will work harder and harder to provide better and better service. Wish your store get more and more sale.
All the best!
Love the set up and user friendly GUI. The only issue we have with this app is related to exporting. The excel file type exported is very outdated and prompts a warning every time it is opened in Excel (not a huge problem, just annoying). The other complaint is that you can only export all entries up to 30 days minimum. I would love to have the ability to export only entries I have selected, rather than export a hundred other entries that I don't need. Besides that, this app is great and I recommend it a bunch.
Thank you so much for taking the time to share your experience to us! We will improve it in the new version continuously. Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.
Easy to use, works well
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Great app loved it very helpful with my store thank you can't wait to launch and see how it all goes
Thank you for your good review and we will continue to work hard to make the app better and better.
All the best.
Contact forms are easy to build, customer support was great and helped us implemented changes quickly.
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Support provided by the developer is prompt and detailed. So far, this app has delivered the functionality that was promised and works as advertised.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.
All the best!