Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

December 15, 2021

Love the set up and user friendly GUI. The only issue we have with this app is related to exporting. The excel file type exported is very outdated and prompts a warning every time it is opened in Excel (not a huge problem, just annoying). The other complaint is that you can only export all entries up to 30 days minimum. I would love to have the ability to export only entries I have selected, rather than export a hundred other entries that I don't need. Besides that, this app is great and I recommend it a bunch.

Captain Chucks Flavor Island
United States
4 months using the app
pifyapp replied December 15, 2021

Thank you so much for taking the time to share your experience to us! We will improve it in the new version continuously. Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

March 27, 2021

Great app loved it very helpful with my store thank you can't wait to launch and see how it all goes

MagicThread.ie
Ireland
4 months using the app
pifyapp replied March 29, 2021

Thank you for your good review and we will continue to work hard to make the app better and better.

All the best.

March 7, 2023

Contact forms are easy to build, customer support was great and helped us implemented changes quickly.

Stillfried Wien
United States
6 days using the app
pifyapp replied March 7, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

Edited April 19, 2023

I've just installed the app to create a registration form for our upcoming event and it's very intuitive.
Update: I've just wanted to thank Sunny for the quick and exhaustive support with the form installation and its integration with mail apps. Highly recommended

Réveli
Italy
6 days using the app
pifyapp replied April 14, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

May 16, 2022

Support provided by the developer is prompt and detailed. So far, this app has delivered the functionality that was promised and works as advertised.

Drink Self Care
United States
4 months using the app
pifyapp replied May 16, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

October 21, 2023

Form was easy to use but I’ve been having issues with being sent notifications for completed forms as well as clients saying they are unable to submit/complete the form.

R. Léryn & Co.
United States
6 months using the app
pifyapp replied October 29, 2023

We feel really sorry for any troubles or unpleasant experience we brought to you. Our technical customer service has contacted you. Could you please give us feedback about your specific problem asap after receiving the email? Please be assured we guarantee we will help solve it properly.
We attach importance to your valuable suggestion. It's of great help to our product optimization. Thank you.

June 28, 2022

App werkt goed en service team reageert super snel. Wij hebben dit voor 2 shops geïnstalleerd en ze hebben voor ons alle gegevens ook gekopieerd voor het gemak. Fijn dat je zelf alle mails kan instellen en best veel technische opties hebt.

Rohr-verbinder.de
Netherlands
5 days using the app
pifyapp replied June 28, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

March 8, 2023

New to this but looks ok.
I needed a form for a project and I believe I found the best one right here.

Silvervik
Sweden
4 months using the app
pifyapp replied March 9, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

February 15, 2024

nice form, highly recommended

John 3v3 Millinery
Nigeria
5 days using the app
pifyapp replied February 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 8, 2023

Easy to use interface. 100% would recommend.

Parcelled
South Africa
5 days using the app
pifyapp replied October 9, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)