Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

September 5, 2024

Super easy. Nice crisp forms

Pitch Machine Pros
United States
Over 1 year using the app
pifyapp replied September 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 11, 2024

How uninstall this app?

Zafir Medical Center
Mexico
2 days using the app
pifyapp replied September 23, 2024

Thank you for using our APP, did you have any problems? Please let us know without hesitation, we are very happy to help, in addition, our technical support has contacted you, please reach out our support team as soon as possible, thank you very much.

September 17, 2024

A great form that allows for attachments, but it allows for more customization.

Capital Gifts
United States
27 days using the app
pifyapp replied September 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 27, 2024

Easy to use interface and good features

Pnk Clover Candle
United States
About 2 years using the app
pifyapp replied September 1, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

June 29, 2024

Everything that I wanted. I tried three other popup builders before this and this is the only one that has all the features that I wanted. The only thing I wouldn't mind is allowing for different images depending on the device used (Desktop vs mobile).

House Of The Stoics
Canada
5 months using the app
pifyapp replied July 1, 2024

Thank you so much for taking the time to share your experience to other merchants and your good idea! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 6, 2024

Really good app, looks so much better than the original Shopify contact

Enviaro
United Kingdom
4 days using the app
pifyapp replied September 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 8, 2024

PifyApp's support is outstanding. Muxi and the team went above and beyond to help with my website customization, even waiving the fee as a token of appreciation. They provided clear instructions and ensured my site remained live during the changes. Highly recommend PifyApp for their exceptional service and support!

Best regards,
Gene

TopRecensie
Netherlands
13 days using the app
pifyapp replied August 9, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 7, 2024

amazing platform easy to use accessible for users and has resolved a lot of problems we were having with shopify

The Paper Collective
Australia
22 days using the app
pifyapp replied August 9, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

October 19, 2024

its good

Stargazning
Sweden
13 days using the app
pifyapp replied October 24, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 22, 2024

We are getting submissions but we aren't able to view them! Can't contact this app creator at all and we finally deleted it. Said we had 33 submissions and under the free plan, we should be able to have 50 sumissions/month. They won't let us view any of the submissions. No way to get any customer support. Finally just deleted it. They keep telling us to upgrade. 1st level above the free plan is $29.99 per month! Can't access any of the submissions so basically not worth having on the site.

Body Systems Skincare
United States
Almost 3 years using the app
pifyapp replied April 23, 2024

We apologize for the inconvenience caused. Our customer service team has already replied to two of your emails, and we're not sure why you haven't received them. Could you please check if your email is working properly or if the emails might be in your junk folder? We have also attempted to contact you again, and we kindly request that you reach out to our customer service team as soon as you see the email. Thank you very much.

We would like to clarify some points here, as we are concerned that you may still not be receiving our emails. It is true that the free version allows for 50 submissions per month. Upon checking the data for your form, we found that you have had a total of 33 submissions so far, but there have been no new submissions this month. Therefore, there is no data in the submission list. We would also like to kindly remind you that our plan is only $5.99/month with unlimited submissions. We apologize for any confusion this may have caused, and we will work on improving this. Thank you.