Reviews (696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for enhancing customer interactions and simplifying data collection. It offers a variety of customizable templates for creating professional forms with features like drag-and-drop interface, conditional logic, and file uploads. Its seamless integration with Shopify and reliable performance are also noted. The customer support team is commended for their prompt and efficient service, making form management accessible to merchants with varying technical skills.

October 10, 2020

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Silvanus Shop
United States
Over 3 years using the app
September 1, 2024

One of the best form, easyly to adjust and install in our page

Meta Wood
United States
2 days using the app
pifyapp replied September 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 22, 2024

We are getting submissions but we aren't able to view them! Can't contact this app creator at all and we finally deleted it. Said we had 33 submissions and under the free plan, we should be able to have 50 sumissions/month. They won't let us view any of the submissions. No way to get any customer support. Finally just deleted it. They keep telling us to upgrade. 1st level above the free plan is $29.99 per month! Can't access any of the submissions so basically not worth having on the site.

Body Systems Skincare
United States
Almost 3 years using the app
pifyapp replied April 23, 2024

We apologize for the inconvenience caused. Our customer service team has already replied to two of your emails, and we're not sure why you haven't received them. Could you please check if your email is working properly or if the emails might be in your junk folder? We have also attempted to contact you again, and we kindly request that you reach out to our customer service team as soon as you see the email. Thank you very much.

We would like to clarify some points here, as we are concerned that you may still not be receiving our emails. It is true that the free version allows for 50 submissions per month. Upon checking the data for your form, we found that you have had a total of 33 submissions so far, but there have been no new submissions this month. Therefore, there is no data in the submission list. We would also like to kindly remind you that our plan is only $5.99/month with unlimited submissions. We apologize for any confusion this may have caused, and we will work on improving this. Thank you.

May 11, 2021

So far this is the best contact us form app I found. Also, they are letting users take their branding mark off for free! Hooray!

Itsallwireless
United States
Over 3 years using the app
pifyapp replied May 11, 2021

Thank you so much for taking the time to share this good review to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

July 9, 2021

I love the app, I had a query about something and they responded very fast, they were very helpful, great customer service! Thank you

Cazavelle
Australia
About 3 years using the app
pifyapp replied July 9, 2021

Thank you so much for taking the time to share your good experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

May 13, 2024

an easy to integrate, useful and usable application

Buenospa
United States
About 2 years using the app
pifyapp replied May 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

August 11, 2022

This app was great and easy to maneuver. Support was also great; they do not have a live chat but always replied and helped resolve the matter.

IJDI.NET
United States
About 3 years using the app
pifyapp replied August 11, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

July 12, 2024

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Frozen Fruit Candy Netherlands
Netherlands
6 months using the app
December 20, 2021

The forms are simple to build, and easy to get exactly the information I need back, installing them on our pagefly pages was very straightforward, and they were super responsive to all my questions, even adding a feature when I needed it!

Loewen Design Studios
Canada
Almost 3 years using the app
pifyapp replied December 20, 2021

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

August 31, 2020

Great app works well

Mythical Goods and Creatures
United States
Almost 3 years using the app