Reviews (565)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy integration, and extensive customization features. It's praised for its ability to create custom forms, manage responses, and send automatic emails. Many appreciate its affordability and the features available in the free version. The customer service is consistently described as responsive and efficient, enhancing the app's reliability and performance.

April 22, 2024

We are getting submissions but we aren't able to view them! Can't contact this app creator at all and we finally deleted it. Said we had 33 submissions and under the free plan, we should be able to have 50 sumissions/month. They won't let us view any of the submissions. No way to get any customer support. Finally just deleted it. They keep telling us to upgrade. 1st level above the free plan is $29.99 per month! Can't access any of the submissions so basically not worth having on the site.

Body Systems Skincare
United States
Almost 3 years using the app
pifyapp replied April 23, 2024

We apologize for the inconvenience caused. Our customer service team has already replied to two of your emails, and we're not sure why you haven't received them. Could you please check if your email is working properly or if the emails might be in your junk folder? We have also attempted to contact you again, and we kindly request that you reach out to our customer service team as soon as you see the email. Thank you very much.

We would like to clarify some points here, as we are concerned that you may still not be receiving our emails. It is true that the free version allows for 50 submissions per month. Upon checking the data for your form, we found that you have had a total of 33 submissions so far, but there have been no new submissions this month. Therefore, there is no data in the submission list. We would also like to kindly remind you that our plan is only $5.99/month with unlimited submissions. We apologize for any confusion this may have caused, and we will work on improving this. Thank you.

May 6, 2024

this plugin is my first use, I hope this can get me more help. and I have some advice, if I can get your help with live chat when i have some problem, it is better.

NinescapeLand
China
About 2 months using the app
pifyapp replied May 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

June 14, 2024

I use the app to get leads, where customers submit their information on my website. The apps work perfectly. Although for those who use it for ads, I suggest an easier way to implement custom pixels for those who do not know how to code. Either than that, the app is all good.

Cyberperx
Philippines
About 2 months using the app
May 7, 2024

Does what it says on the tin, I use it as a returns form. Thank you!

Ivy Tile Company
United Kingdom
Over 1 year using the app
pifyapp replied May 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 15, 2024

Has been working great for our business so far! Fully Customizable

Tiki Escapes
Canada
8 months using the app
pifyapp replied April 16, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

February 26, 2024

I've been using the Pify Form Builder app, and it has truly elevated my online store experience. The user-friendly interface made creating custom forms a breeze, and the range of templates saved me valuable time. What truly sets this app apart is the outstanding customer support – responsive, knowledgeable, and always ready to assist. I highly recommend it for anyone looking to enhance their Shopify store with versatile and well-supported form solutions!

ledlightsandparts
Canada
3 months using the app
pifyapp replied March 5, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 12, 2024

Great Form for my contact page. heaps of options! Cheers... Mark

Essendon Motorcycles and Mowers
Australia
8 months using the app
pifyapp replied April 14, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

March 15, 2024

The free version gives us the opportunity to gather the information we need when contacting the customer. We have seen good results so far and plan on upgrading to the paid version soon!

Inked Supply Co
United States
About 2 months using the app
pifyapp replied April 14, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 17, 2024

Very easy to set up and has a lot of features in the free version.

Future Fashion AB
Sweden
3 months using the app
pifyapp replied April 23, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 11, 2024

Good app there is small bug of form edit

Bandidos pitstop
India
6 months using the app
pifyapp replied April 14, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)