One Clip Stop
I deleted the app before the 30 day trial was up and they charged me anyway, I am highly disappointed with this company and am going to report the charge to paypal and maybe shopify if nessesary.
Masks and Things
7-25 Day 4 still no response and I have recent the emails and added new ones.7-24 This is day 3 for me and I still have not had PP respond to help with my order!!!! They opened the email several times on my mailtrack. No wonder they have a 3.4 review...l should have researched more 7-23 I am so frustrated with their customer service. FAQ says "Award Winning 8 hours" auto email says within 24 hours. I send 2nd trying to get answered. I am new at this, have an order #1 in shopify. For 2 days my app is crashed. I have yet to hear back and hate to think of losing the customer. We pay $29.99 a month for service vs other POD that do not have a charge. Is anyone able to find a phone# to call...I have not been able to locate one.
Customer service is very bad. They even challenged us to use Paypal because they said they were Paypal VIPs. Our order is not dispatched after the order is more than two months old. This is a scam and has very bad customer service
Donald Trump Store USA
Why is PillowProfits app in shopify down? It has been down since yesterday... I need some answers now?
I am a new seller and i had some quistions about shipping methods for my shop and the support team answerd my quistions.
Hunter's Corner Collection
Avoid this app, products are good but customer service is awful. Ive paid for Express shipping and they shipped some of these orders with Epacket which caused major delay because of covid-19. Subliminator is much better app for AOP products.
Bibbidi Bobbidi Bling
I have been using Pillow Profits for a few years and i stopped selling anything from them 2 months ago. The customer service is HORRIBLE. They don't send what is ordered then tell you they will give a credit only and not a refund. I will be forced to file a paypal claim for thousands of dollars worth of products. My customers are mad at me and calling me a scammer because of Pillow Profits. The products I ordered as DHL and FE Ex orders are shipped china post without any refund or notice and things from March are still not here as of 7/13. DO NOT USE THIS COMPANY.
Fuck this scam app, they never full fill the product and support seller.
I will never paid any fee for this app again, scam app
We used Pillow Profits for 3 years and pulled them a couple of months ago. It wasn't the pandemic, but that their customer service was just inflexible and rude most of the time. We had given them a second chance and done more than $100k in orders. For the most part, their items are decent, but their prices aren't competitive with several other brands that have better customer service. Shipping times BEFORE the pandemic were not consistent. Sometimes items arrived in 2 to 3 weeks and other times it took 5 weeks. If they want to continue to successfully work with US merchants, they will need to change their system a bit. Response times aren't great. And just overall not fun to work with. You can see, whomever is responding to poor reviews also has a very standoffish and aggressive way of handling constructive criticism. It's basically the same attitude you will get when dealing with their customer service with orders.
We have found much more success and profits with other companies.
I don't know man. Pillow Profits definitely has potential but my orders are not being shipped on time anymore. They take weeks to reply to a single email. I ordered a few products myself over 2 months ago but I haven't received my stuff and it still shows up as in Hawthorne. The last time they shipped any orders was on the 16th of June. My orders are overdue. I really suggest you guys hire more customer representatives. You guys are not only going to ruin small businesses but also yours. I get that there's a pandemic but the least you can do is hire more employees to answer our emails. Your customer service is awful. You guys should SERIOUSLY consider hiring more staff.