PineRaffle: Sweepstake Contest
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This app does not work. Particpants were allocated the wrong amount of tickets, I contacted support who would not resolve this so I ended up spending 3 hours of my time going through almost 300 partipants and editing all the amounts. Some were allocated either 1000s of extra tickets or just 1 or 2 extra (hard to notice) or were completely missing. It also would not let me add the missing entries. DO NOT use this app. I suspect the positive reviews are from people who did not double check the data for errors. I'll be using a spreadsheet for my raffle prize draw now. A waste of money and time using this app.
Impressed by how well this works. We've tried other engagement apps but nothing compares. The automatic ticket generation based on purchase history is brilliant - rewards loyal customers without extra work on our end. Customer support is responsive and actually helpful (rare these days!). Highly recommend to anyone looking to boost engagement and sales.
This app paid for itself in the first week. We used it to clear out old inventory by offering high-ticket items as prizes. Sehar from support was super helpful when I needed to adjust ticket rules mid-campaign. For the price, it is no brainer. I would love more features
PineRaffle is an amazing app for running giveaways and sweepstakes. It’s super easy to set up and helped us boost customer engagement and collect more emails in just a few days. Highly recommended.
If you want viral promotions without hiring a developer, PineRaffle is the right choice. It helped us collect quality email leads while keeping customers excited. The customization options are impressive, and support has been solid so far.
PineRaffle makes running giveaways and sweepstakes incredibly easy. Setup is fast, no technical skills needed, and the features for purchase-based entries and custom rewards work perfectly. A great tool for boosting engagement and collecting leads. Highly recommended!
Hello!
Thank you so much for your valuable feedback and unwavering support! We truly appreciate it and look forward to making your experience even better.
Warm regards,
The PineRaffle Team
PineRaffle is an excellent platform for running giveaways and sweepstakes with ease. The setup process is quick and straightforward, even for users with no technical background. One of the standout features is the ability to create purchase-based entries and offer custom rewards, which makes it a powerful tool for increasing engagement and driving more participation.
This is the worst app I have ever come across. DO NOT GO NEAR IT!! Reports show 600 entries for people who have one entry, and hundreds of missing entries. Excuses (if they reply to you) range from server issue to "sorry about that". If I could sue you guys, I absolutely would.
Hi Tribeyarns team,
I’m really sorry to hear how frustrated you’ve been, and I appreciate you being direct with us. You’re right that the experience you described is not acceptable, and we take your feedback seriously.
To be transparent, whenever concerns have come up in the past, we’ve always owned them, spent hours digging into your data, validating every entry, and even joined call to walk through your questions in real time. We will do the same now.
During the Thanksgiving holiday our support team was on a well-deserved break, and I’m sorry for the inconvenience and delays that caused. That said, the responsibility is ours, and we’re committed to fixing whatever went wrong. If you are open to it, we would love to have a conversation with you and fix any issues. We greatly appreciate your business.
Regards,
PineRaffle Support team
PineRaffle is very easy to use, even for beginners. No coding needed at all. The interface is clean, and campaigns can be launched quickly. The ability to send notifications to participants and winners makes everything smooth and professional. Great app for running giveaways and contests.
PineRaffle made it really simple for us to run giveaways without dealing with any technical setup. We launched our first sweepstake in just a few minutes and quickly saw strong engagement. The customization options and purchase based entries work smoothly for our store. Its been a great way to grow our email list and keep customers more involved.
Hello!
Thank you so much for your valuable feedback and unwavering support! We truly appreciate it and look forward to making your experience even better.
Warm regards,
The PineRaffle Team