Pirate Ship: CheapARR Shipping

I can't imagine shipping without Pirate Ship ... it's easy to enter information, add insurance and both domestic and international labels are generated quickly. I'm able to ship orders from both shopify and etsy and create just one scan sheet to take to the post office with all my packages ... quick in and out at the post! I don't often run into challenges but when I do they are right there to help. great experiences all around for many years now.

Easy to use, good dashboard, efficient and most importantly, actual people for customer service. I am sick of AI chat bots for customer service and that alone is enough for me to stick with PirateShip. We don't have issues often, but if I do have a question or problem, I REALLY appreciate the prompt reply and helpful customer service by humans

Not only is PirateShip the BEST shipping integration partner a business can have, they are one of the BEST companies I’ve ever dealt with. Hands down they have the best customer service of any company around. In an era when so many big companies switch over to Ai & non human support, I can always reach a human at PirateShip. One time on a Sunday night at 7 pm, my payment wouldn’t go through & I was unable to add other payment options due to a glitch. I opened chat up, honestly not expecting to hear anything back until Monday. But an actual person got on chat & fixed the issue within a few minutes on Sunday night. WOW!

Their built in process for disputing USPS adjustments is a real time saver. They have helped me with insurance claims a few times too. If I’ve ever had a question or issue (which is rare), they have been super speedy getting back to me. Their integration with Shopify is flawless. I had tried a few other shipping apps in the past & others may be more robust, but this app is easy to use & their customer service is top notch. Oh, and they make every communication with users FUN because they talk like pirates, arrrrghh!