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As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.
I used to use ShipStation, but when USPS prices rose in January 2017, I looked into alternatives and was super happy to have found Pirate Ship! In addition to having amazing customer service and support, the app is incredibly easy to use and cuts down the time to create batch shipping by a ton. Highly recommend using Pirate Ship for all your batch shipping needs!
I truly can't say enough about this shipping service. Pirate Ship is by far the best I have ever used in all of my years of business to this point. Easy to use program. Huge savings over any other. Customer service is absolutely fabulous! And I mean FABULOUS! Their Pirate theme is fun too! I love these guys! www.dogcollarfancy.com
OH MAN. This review is long overdue.
If you're on the search for a new shipping app, STOP AND DOWNLOAD THIS APP.
I was in your shoes too. I was coming from stamps.com and didn't feel like paying the monthly $16 fee anymore, so I scoured the shopify app store for an alternative. I searched and searched the crowded sea of shipping apps, and Pirate Ship stuck out to me. It had 0 reviews at the time, ...
Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.
Terrible for scale. Never use if your'e an Amazon seller.
They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service.
Their customer service actually used be good, now it's outsourced garbage.
If you use it wisely it can benefit you greatly but you must monitor what is happening always. They do have very good usps & ups rates. Holiday surges can be a bit much. Insurance (shipsurance) is in added choice but shipsurance company can be very difficult to deal with once we go above anything that is $200 in value. They have a very long list of regulations (all responsibility is solely on ...
This is an amazing app. Great prices. Would like to see a back/edit button and a smaller stamp option, with tracking number separate. (my return address and send to would already be on there).
There was one order that I had to partially refund. After refunded it closed the order. So I had to manually enter it. Also when doing multiple the box weights are different I'd like an option to at least ...
I have been using Pirateship for3 years now and it has saved me a lot of money. I have tried other shipping alternatives and i always came back to Pirateship. I am glad they added UPS shipping.
We love Pirate Ship..works great right from the start! Best USPS Rates!
https://primpingyourhome.com