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As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.
integrations with shopify is not working
Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.
Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.
Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!
Pirateship.com saves me $$$ every month with prices lower than my volume discounts. It has never gone offline in over three years. I am 70 Y. O. And it is simple and trouble free. I would recommend to everyone EXCEPT MY COMPETITIOn. that
I do wish they'd add UPS rates. For those claiming it's the same as retail rates, they're not using cubic sized boxes. Normal USPS and UPS rates are Weight+Distance. Cubic USPS is Size+Distance. The smaller box you ship, the cheaper it is. For me to ship 1 LB or 20 LBs from FL to CA in a Tier 1 box is $9.52. 1 LB to 20 LBs in a Box 4 is $10.31. Yes, higher plans of Shopify now offer cubic rates, ...
Fantastic shipping app. There's really not much to say about this app because it's fairly straightforward. The interface is well designed and everything is really easy to understand. HOWEVER, there needs to be an option to select orders based on their shipping method because right now that's all manual and it kind of sucks when you have a lot of orders to pack. Overall 8/10.
I am so happy with Pirate Ship. The app is easy to use and the prices are great. They recently got better pricing with USPS and passed on the savings to us. I really appreciate that I can quickly see is USPS or UPS is better for pricing and/or delivery time. The customer service is amazing, very responsive and beyond helpful. Thank you!!
Love everything about Pirate Ship! It's super user friendly and easy to use, saves me money on shipping, is free to use, and their customer service is amazing - friendly, quick to respond, and knowledgeable enough to solve any questions I've had.