Reviews (101)

Overall rating
3.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
March 22, 2025

integrations with shopify is not working

TOBINSHOP
United States
5 months using the app
December 7, 2024

As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.

Texas Hill Country Olive Co.
United States
7 days using the app
July 3, 2024

Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.

Skeletunes Records
United States
Over 1 year using the app
April 18, 2024

Terrible for scale. Never use if your'e an Amazon seller.

They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service.

Their customer service actually used be good, now it's outsourced garbage.

OrnamentallyYou
United States
Over 3 years using the app
September 6, 2024

Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!

Heart Club
United States
About 2 hours using the app
July 22, 2024

Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.

Armature
United States
6 days using the app
July 18, 2024

Does not work with Canada. When you start registration you have to choose one of the US states.

Level Up Beauty Supply
Canada
3 minutes using the app
May 8, 2023

Easy to use and saves $$ over what buying our USPS shipping labels from Shopify would cost, especially since Pirate Ship recently began offering even further discounted USPS rates.

You can also set it up to send the same Shopify tracking email sequence as if you shipped using Shopify.

Highly Recommended!

Texas Rescue Coffee Co.
United States
Over 3 years using the app
July 14, 2023

I have been using Pirateship for3 years now and it has saved me a lot of money. I have tried other shipping alternatives and i always came back to Pirateship. I am glad they added UPS shipping.

All Natural Organic Lifestyle
United States
Almost 3 years using the app
December 6, 2022

Pirateship.com saves me $$$ every month with prices lower than my volume discounts. It has never gone offline in over three years. I am 70 Y. O. And it is simple and trouble free. I would recommend to everyone EXCEPT MY COMPETITIOn. that

OXYGEN FOR LESS
United States
Over 2 years using the app