Reviews (184)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

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Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

September 18, 2026

There's something genuinely pleasant about Pirate Ship... beyond their low prices and ease-of-use, they have a way of seeming like the only ship on a sea of other services, and in that, like an intermediary between me and shipping, rather than a hazard or an adversary. It's branding, but it works, and like I said, it's cheap and simple.

The Jacob Milstein Shop
United States
8 months using the app
September 17, 2026

Excellent product. They have amazing customer service for any issues you have along the way. The pricing for UPS is way below the retail price, and their software is easy to use. It connects seamlessly with Shopify. You cannot go wrong with Pirate Ship (plus their communications are hilarious!).

Blue Toby Sustainable Pet Bed System
United States
Over 2 years using the app
September 10, 2026

We've relied on Pirate Ship since we launched, and they've felt less like a vendor and more like a true partner. Their customer service is fantastic, and the money we've saved on shipping has made a real difference for our business. Couldn't recommend them more

Health First Snack
United States
12 months using the app
September 7, 2026

As a small business owner, I need shipping to be simple, affordable, and reliable—and Pirate Ship delivers on all three. The platform is incredibly easy to use, the discounted shipping rates help me keep costs under control, and there are no monthly fees or unnecessary complications.

Pirate Ship has made shipping orders much less stressful and has become an important tool for my business. I would absolutely recommend it to other small-business owners looking for an affordable, user-friendly shipping solution.

Blue Hill Petals
United States
Over 3 years using the app
August 26, 2026

I have saved so much money with Pirate Ship! I wish I had signed up earlier. I loved the way they integrate with Shopify. Their website is very easy to use and makes my job easier, makes my business run smoother.

Live Oak Shop
United States
8 months using the app
August 21, 2026

A couple of years ago, a fellow business-owner recommended I try Pirate Ship, so I did, and I've never looked back! Super-easy to use. Integrates with my Shopify store seamlessly. Saves me significant money over taking my orders directly to UPS or the post office. And they write the best emails ev-arrrrrr! ;) Five of five stars, highly recommend!

Thy Word In My Heart
United States
Almost 2 years using the app
August 16, 2026

I have used Pirate Ship since I started my business, before they connected with Shopify and I was thrilled! I love how easy it is to get the customers information for shipping and they have saved me tons of money on shipping!
As long as there's a Pirate Ship, I will be a customer!

Rooted in Clay DMS
United States
Over 3 years using the app
July 31, 2026

IT JUST WORKS! Whenever I use other (paid) platforms for shipping, I occasionally run into a system error that lasts the whole day. Inevitably this is always on a Monday afternoon and I am swapped with orders to ship. I have been using Priateship for years and never once had the app give me an error. Plus the support has always been quick to respond and always answered my questions. The only downside is that they don't support Amazon as a sales channel.....but hopefully that is something for the future.

Dishwasherreplacementparts
United States
Over 2 years using the app
July 27, 2026

Pirate Ship has been fantastic for our business! It's easy to use, has saved us money on shipping, and integrates seamlessly with Shopify. We've been very happy with the service and highly recommend it to other small businesses looking to save on shipping costs.

Tail Spin Bracelets
United States
About 1 year using the app
July 24, 2026

there should be an option to disable autosync of the tracking number from pirateship to shopify when we create lable. WHy you guys dont add this fucntionality. it is very simple. I am thinking to stop using pirateship because you dont have that option. Please dont ask me why i need this functionality. There is a reason i need it.

HATKE BRIDE
Canada
9 months using the app