Reviews (99)

Overall rating
4
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
June 28, 2018

I literally recommend this app and website to every single business I work with! I have had small businesses thank me over and over for pointing them towards this amazing business and I even once had a lady in our local post office look at me in shock at the price we were able to get through Pirate Ship. We own two subscription box businesses and I can't ever tell you how much they have saved us!!! On top of all of that, one of the even more important things you should know is that this company seriously cares about their customers. The owners have personally called me before and or messaged me directly to walk me through any questions I may have. AMAZING people AND amazing prices? I'll never go anywhere else and I will ALWAYS recommend them. What are you waiting for? Seriously download this! Come back and thank me later lol! (No this is not paid for or solicited in anyway I am literally from one small business to another trying to tell you that it really is the best!)

Farmmomma
United States
Almost 4 years using the app
May 8, 2023

Easy to use and saves $$ over what buying our USPS shipping labels from Shopify would cost, especially since Pirate Ship recently began offering even further discounted USPS rates.

You can also set it up to send the same Shopify tracking email sequence as if you shipped using Shopify.

Highly Recommended!

Texas Rescue Coffee Co.
United States
Over 3 years using the app
December 2, 2019

This app is amazing and so is the service, I can not thank them enough especially Matt for leading me through the shipping process step by step.

and they do have a great sense of humor!

Pavalon
United States
About 3 years using the app
August 6, 2019

It's a great solution for USPS shipping. It gives the best rates to ship to Canada. Support is quick, and fun to work with. It integrates well with our Shopify and eBay stores, and I love that you can click to print label from the customer order page. It saves "ship from" addresses so can select from dropdown. I wish it provided service for UPS, FedEx, DHLeCommerce, DHLexpress as well, then it would be the only shipping app you'd ever need!

WristWidget®
United States
Almost 3 years using the app
December 6, 2022

Pirateship.com saves me $$$ every month with prices lower than my volume discounts. It has never gone offline in over three years. I am 70 Y. O. And it is simple and trouble free. I would recommend to everyone EXCEPT MY COMPETITIOn. that

OXYGEN FOR LESS
United States
Over 2 years using the app
April 28, 2023

I love Pirate Ship! However, I'm concerned with the "unsupported app" flag I'm seeing on the app via Shopify. Will the integration option be ending soon? I hope not! The rates are amazing and I'd hate to have to find another company.

Doozie & Bloom
United States
Over 2 years using the app
December 27, 2022

Fantastic shipping app. There's really not much to say about this app because it's fairly straightforward. The interface is well designed and everything is really easy to understand. HOWEVER, there needs to be an option to select orders based on their shipping method because right now that's all manual and it kind of sucks when you have a lot of orders to pack. Overall 8/10.

NFDVapes
United States
Over 2 years using the app
February 12, 2021

This is the best app ever. It has saved me time and money and is super easy to use. Highly recommend! :-D

PetProductDelivery.com
United States
Over 2 years using the app
September 29, 2018

I used this app for the first time shipping today. Very easy set up and use. I liked that there are options on how I want my labels printed. Sincerely, Diana Duenas- www.duenasdesigns.com

Duenas Designs
United States
Over 2 years using the app
Edited August 8, 2021

I do wish they'd add UPS rates. For those claiming it's the same as retail rates, they're not using cubic sized boxes. Normal USPS and UPS rates are Weight+Distance. Cubic USPS is Size+Distance. The smaller box you ship, the cheaper it is. For me to ship 1 LB or 20 LBs from FL to CA in a Tier 1 box is $9.52. 1 LB to 20 LBs in a Box 4 is $10.31. Yes, higher plans of Shopify now offer cubic rates, but sadly those rates aren't passed onto customers. USPS 1096L = Tier 1 Cubic.
USPS 1/2 Shoebox (cut in half) = Tier 1 Cubic.
USPS Box 4 = Tier 2 USPS 1097 & 1092 = Tier 3
USPS 1095 & USPS Shoe Box = Tier 4
2 USPS Box 4 Taped Together = Tier 4
12x12x4 Box = Tier 4
12x12x6 Box = Tier 5
13x13x5 Box = Tier 5 Use these sized boxes (or there abouts), enter dimensions, and SAVE money. Bottom Line - pack your items into the smallest boxes you can find, and use Pirate Ship. Funny story, I only discovered today there is a Tier 5 - even tho Pirate Ship clearly indicates there is one. lol It's just the USPS doesn't have their own Tier 5 box. I had to fill a 12x12x6 box, ran it through Pirate Ship, and it came up Cubic. I looked at the chart - duh, yeah, there is a Tier 5. Anyway, Tier 5 Cubic for me was $13.96; UPS would have been $14+; Regional Box B was $16+; regular Priority was close $24+. So, for this single order, saved $1+ today using Pirate Ship USPS Cubic rates vice UPS Ground, and the customer will get it a few days earlier. FYI, a USPS Box 7 is TOO big Cubic, but can be cut down from it's original 12x12x8 to make into 12x12x6 - which WOULD be .5 Cubic :) Grab a power box cutter off Amazon and start saving money! :) I am also using Bespoke Shopify App tailored and configured for me to pull in Cubic Rates to display to my customers. I'm passing the savings on to them. Min from Bespoke has AWESOME customer service! I would agree, having to transfer some date, go through multiple screens, etc, can be rather convoluted. --Original Review This app is a game changer, really! I thought USPS Priority Regional Rates were cheap - wow on the USPS Priority Cubic Rates - JUST WOW! I should have installed this app from Day 1 - seriously. Where this app will save you money is using USPS *CUBIC* Priority vs. "regular" USPS Priority. We sell small pint size jars of paint. They're small, and heavy. But, I can fit 3 into a USPS Priority Box 4, that weigh 4 lbs, 12 oz, and ship from Florida to Washington State for $8.92 via USPS Priority Cubic. The same shipment would be $11.20 in the smallest USPS Regional Rate Priority Box, $12.80 in USPS Medium Flat Rate Box (FYI, 3 pints of paint won't fit into a Medium Flat Rate Box) or $20.40 regular USPS Priority! $20.40 for REGULAR PRIORITY! That's an $11 savings. For example - just jammed (actually fits in nicely) 4+ LBS of products into a 1092 bound from Pensacola FL to Arizona. USPS Priority was $17+. UPS was $18+. USPS Cubic Priority was $10.78! That saved us $7 for just that one shipment, and it will get there same time as regular USPS Priority. As I said above, where this app will save you money is using USPS *CUBIC* Priority vs. "regular" USPS Priority. We set up all regular USPS Priority Boxes that are allowed to be used with Cubic shipping in the app. Now, we just use a "saved box", select modify when generating a label so we can accurately weigh it. Not that it matters to me or cost what weight is, as cubic shipping is based on size, not weight (although there is a max weight limit, but good luck trying to hit that in the smaller USPS boxes). Just try it out - it's FREE!! Is there ANY way to have my customers view all the rates available? Shopify is SOOOOOO frustrating!! The ONLY reason I would possible give it 4 stars is because I want to pass the savings onto my customers. I do not wish to make one single penny off of shipping. If we can show and offer these rates to our customers, that would be amazing. Everyone would win. No need for the Post Office to get any more money than they need! You need to team up with Bespoke Shipping! They're smart and together you two could dominate shipping. Seriously.

The Painted Heirloom
United States
Over 2 years using the app