Reviews (17)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 8, 2020

I used this to setup an online sign store. PitchPrint helped me through the entire setup. They were extremely responsive to all of my questions and provided me with super fast support. The app is really well put together too. I'm very impressed with everything they have created. By far the best customization software I've found.

Signsly.com
United States
3 months using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi Nate,

Thank you so much for your amazing feedback! We're thrilled to hear that PitchPrint has been a great fit for your online sign store and that our support team was ...

August 23, 2023

The team behind this app is excellent!!! They have not only been super patient with me as I've changed websites, but they've also helped me with getting the exact look I've wanted. I've been able to have meetings with them, they quickly respond to emails, and they go above and beyond. The app itself is super smooth and an excellent product designer. I love the ability to have unlimited images, ...

BlackChurchArt
United States
About 2 months using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi Vania,

Thank you so much for your fantastic review! We’re thrilled to hear that our team has been able to support you through your website changes and help you achieve the ...

Edited August 3, 2020

They are great in everything they do. I would recommend this app to anyone who needs these features. API works wonders.

Support is fantastic!

One Touch Menu
United States
About 1 month using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi,

Thank you for your kind words! We're so glad to hear that the app and API are working well for you.

We really appreciate your recommendation and are thrilled to know ...

Edited April 26, 2016

Great customer support. They added a feature for us very fast so very impressed with that (ability to grayscale uploaded images).

However, the load time on the front end is very slow - 30 seconds to a minute and in some cases longer even with a 60 mbit/s download speed.

Lots of backend bugs as well - can't delete a product design no matter how many times I try, can't change a thumbnail image on ...

Iwood Inc
United Kingdom
About 2 years using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi,

Thank you for your honest feedback and for highlighting the positive aspects, like our customer support and the new grayscale feature! We truly appreciate your patience ...

October 12, 2020

I have tried just about every web to print app out there and none of them were quite what I was looking for, they all seemed to be missing something, I was ready to stop looking. I decided to search one more time and happened to find PitchPrint....and so far it is amazing and after playing and learning it I love it and it seems to have everything I need (hopefully, few more things to test). ...

GearUpEveryoul
United States
27 days using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi Tiffany,

Thank you so much for your wonderful review! We’re thrilled to hear that PitchPrint has been exactly what you were looking for after trying other options.

It’s ...

Edited March 3, 2021

Honestly one of the worst experiences I have had with an app in several years using Shopify. Promises the world at a low cost and then definitely does not deliver. I can honestly say that I have tried every single product customization tool that is available on Shopify - some good, some bad, but nothing is as bad as PitchPrint. The team at PitchPrint do respond to support requests quickly. Thats ...

UniquePrintsStore
United Kingdom
5 months using the app
July 3, 2018

Great experience so far. The PitchPrint team has been quick to respond to any issues that I have encountered. The features they offer are great for the price compared to other apps.

National Name Badge
United States
About 2 months using the app
PitchPrint (Pty) Ltd replied November 11, 2024

Hi,

Thank you for your great feedback! We’re so glad to hear that your experience with PitchPrint has been positive and that our team has been responsive to your needs.

We ...