Reviews (29)

Overall rating
4
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
February 28, 2025

I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!

Back Bone Society
United States
7 months using the app
Plerdy replied March 17, 2025

Thank you very much! I am glad that Plerdy is helping businesses.

November 29, 2024

ui/ux you have recording of screens but you can't see it it doesn't record the screens.

very slow support.

unfortunately I bought it on a lifetime deal my mistake don't do it yourself.

leavesdesign
United States
Almost 2 years using the app
Plerdy replied December 2, 2024

Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the difficulties you've experienced with our app.

Our support team is dedicated ...

November 10, 2024

When I open it, it's a blank page, and server error often occurs.

Hairvivi
Hong Kong SAR
Almost 2 years using the app
Plerdy replied December 2, 2024

Hello,
Thank you for your feedback, and I’m truly sorry to hear about your experience. We would love to help resolve this issue for you. Please reach out to our support team ...

December 9, 2024

Honestly, Plerdy is such a fantastic tool! At first, I wasn’t sure if it would be any different from the others I’ve tried, but wow, it really delivered. The heatmaps and SEO tools are incredibly useful and easy to navigate. It’s also great that everything is so straightforward – no steep learning curve at all. And seriously, the support team is super helpful and responsive. I’m really glad I’m ...

Annabelle
Ukraine
2 days using the app
Plerdy replied December 12, 2024

Thank you very much! I'm glad you like it and that Plerdy's tools are helping your business.

March 15, 2025

Plerdy is good app for my Shopify store. I like heatmaps because I see where people click. But first time it was little hard to understand how to use all functions. Now everything ok, and I see how to make my shop better.

Yupe
Netherlands
5 minutes using the app
Plerdy replied March 17, 2025

Thank you! We at Plerdy are always improving UI/UX design. It's great that the business is growing!

March 21, 2025

Very nice app! It show me what people do on my website, where they go, where they stop. I
also use pop-ups, and now I have more emails from customers. Only bad thing – sometimes
dashboard work slow, but not big problem. I recommend!

Koina Honey
United States
2 minutes using the app
Plerdy replied March 23, 2025

Thank you very much! Dashboard works with lazy loading, so it should be fine.

December 20, 2024

Plerdy for Shopify has some cool features, like the heatmaps and session recordings,
which give you solid insights into customer behavior. I like how easy it is to spot problem
areas on my site, like where people stop scrolling or clicking. But I think the interface
could be a bit more intuitive – it took me a little time to figure out where everything is.
Also, some of the SEO tools feel a bit ...

Alluring Elegance Jewelry
United States
1 minute using the app
Plerdy replied December 23, 2024

Thank you for sharing your thoughts! We’re happy Plerdy is helping you analyze your store, and we’ll work on making the interface more intuitive.

December 20, 2024

I’ve been using the Plerdy app on my Shopify store, and it’s been a game-changer. The
heatmap feature is pure gold – I can see where my customers are clicking and what
needs tweaking. The SEO tools are super handy too and easy to set up. Plus, their
support team is very responsive. If you want to understand your visitors better and
improve your store, Plerdy is definitely worth it.

My Store
United States
3 minutes using the app
Plerdy replied December 23, 2024

Thank you for your feedback! We're glad Plerdy is helping you improve your store!

November 3, 2024

Shitty app shows all my website as blank page, UI is so chaotic and hard to understand.

TCGuardian
United States
About 6 hours using the app
Plerdy replied December 2, 2024

Hello,
I'm truly sorry to hear about the issues you're experiencing with our app. We strive to provide a seamless experience, and I apologize for the blank pages and any ...

August 2, 2022

Team at Plerdy have been helpful so far. There are a lot of tutorials but the one that guides you to setup heatmaps seems like it was recorded for an older version. There's a lot of competition out there and I look forward to see how this product develops over time.

Mobile Technica
Australia
3 months using the app
Plerdy replied August 2, 2022

Thank you so much, this is a really great review. Of course, we are gradually improving the UX and will also update the use cases https://www.plerdy.com/use-cases/