Reviews (21)
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ui/ux you have recording of screens but you can't see it it doesn't record the screens.
very slow support.
unfortunately I bought it on a lifetime deal my mistake don't do it yourself.
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the difficulties you've experienced with our app.
Our support team is dedicated to responding within 24 hours, and often within 12 hours, depending on the current volume of requests. We are always eager to help resolve any issues you might be facing. Many times, problems can be resolved by ensuring the correct date is selected or by adjusting the video session settings.
We regret that your experience did not meet your expectations and are saddened to see such a review. Please reach out to our support team so we can assist you directly and ensure that your concerns are addressed promptly.
Thank you for your understanding and patience.
Shitty app shows all my website as blank page, UI is so chaotic and hard to understand.
Hello,
I'm truly sorry to hear about the issues you're experiencing with our app. We strive to provide a seamless experience, and I apologize for the blank pages and any confusion caused by the user interface.
Please reach out to our support team through your Plerdy account so we can investigate the problem further. It might be related to video session recording being blocked, and we're here to help resolve this for you.
We are continuously working on improving our UI and would greatly appreciate any specific feedback you can provide about what you find chaotic. Your insights are invaluable in helping us enhance the app for all our users.
Thank you for bringing this to our attention. We hope to resolve this issue to your satisfaction and regain your trust.
Thanks!
It shows a 14-day free trial but it actually does not have any free trial. When you try to upgrade from the free plan it shows it will charge you immediately
Hello,
I apologize for what happened. For some reason, the button for activating the 14-day trial has disappeared. I have created a task and we will check it out.
Thank you!
Plerdy has been wonderful. Super excited to continue using it and for future updates. Support has been quick to respond,
Thank you for your questions. We are always happy to help.
I have used Plerdy on several WordPress sites and was excited to be able to use it on a Shopify store. Within days of setting up I am able to see great detail into what visitors are doing on the store. It has allowed me to make optimization to button text and other calls to action in short order. I look forward to seeing the visualizations provided into the future so that we can continue to make necessary changes to our content and other aspects of our store to better serve our customers.
Great review and I am very glad that Plerdy gives value to your websites.
Thank you!
If you want to find weak spots on your site and improve usability based on the data made by the program, then Plerdy is what you need. An alternative to Hotjar, but cheaper and with more features. Funnel analysis, Seo page analysis, site visitor behavior analysis, pop-ups. Great multi functional tool. Excellent support. I'm glad I'm on board.
I'm so glad you like Plerdy. Thank you very much!
The tool works great, I can understand what my visitors are looking at and what things to improve, this basically removes the guesswork which helps me a lot. The support is also good, they solve my queries whenever I have contacted them.
I'm so incredibly glad you like Plerdy. This inspires us to go ahead and make cool tools for CRO & SEO analysis.
Thank you!
Extremely useful app. Fantastic support, which response immediately. If you want to analyze the data in detail and the habits of customers, Plerdy is a fantastic app. Highly recommend.
Thanks for the great review. It really inspires us to do better :)
Awesome support. I have already been using Plerdy on other sites with Wordpress and I am super happy about it. The support is very helpful and fast to respond.
Great, thanks for the infinitely wonderful review. It inspires us to do better and more :)
Fantastic support. Very prompt responses. The program has a ton of features and I can't wait to learn how to use it. I am sure if I have an issue the team will be helpful. Andrew was great.
Thank you very much for the wonderful review. We will be happy to help you if you have new questions. For a start, you could watch useful videos https://www.plerdy.com/use-cases/