Reviews (24)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
February 17, 2026

Great Customer Support

Simply Online Australia
Australia
4 days using the app
Plerdy replied February 25, 2026

Thanks!

December 8, 2025

Support is fast and kind. App works as described. Very insightful results. Thank you!

10 Delight Waterfall Systems
Germany
9 days using the app
Plerdy replied December 9, 2025

I'm very glad it helps you. Thanks!

February 28, 2025

I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!

Back Bone Society
United States
7 months using the app
Plerdy replied March 17, 2025

Thank you very much! I am glad that Plerdy is helping businesses.

November 25, 2025

Support has been fast and comprehensive. I just wanted to make a baseline rating since I just started using the app -- it is VERY impressive! I will edit the review in the future if needed.

Mommy Makeup
United States
About 6 hours using the app
Plerdy replied November 26, 2025

Thank you very much!

December 9, 2024

Honestly, Plerdy is such a fantastic tool! At first, I wasn’t sure if it would be any different from the others I’ve tried, but wow, it really delivered. The heatmaps and SEO tools are incredibly useful and easy to navigate. It’s also great that everything is so straightforward – no steep learning curve at all. And seriously, the support team is super helpful and responsive. I’m really glad I’m using this tool!

Annabelle
Ukraine
2 days using the app
Plerdy replied December 12, 2024

Thank you very much! I'm glad you like it and that Plerdy's tools are helping your business.

August 2, 2022

Team at Plerdy have been helpful so far. There are a lot of tutorials but the one that guides you to setup heatmaps seems like it was recorded for an older version. There's a lot of competition out there and I look forward to see how this product develops over time.

Mobile Technica
Australia
3 months using the app
Plerdy replied August 2, 2022

Thank you so much, this is a really great review. Of course, we are gradually improving the UX and will also update the use cases https://www.plerdy.com/use-cases/

July 29, 2022

I was looking for a CRO tool that could help me optimize my e-commerce sites fast by showing me the quick wins. And I found Plerdy. Its heatmaps, clickmaps, SEO checker, and CSS based goals have given me valuable information about my Shopify visitors. Plus their customer support is fast as lighting! :)

Lehmus Roastery
Finland
About 2 months using the app
Plerdy replied July 29, 2022

I'm so glad you find Plerdy useful for your store. Further, there will be even more useful data for analyzing user behavior :)
Thank you!

July 27, 2022

Everyone is familiar with Hotjar and i used it before , but when i came across Plerdy's functionality , support team and price there was no way for me to go back to Hotjar . This app is so robust and has all the bells and whistle you can ask for you ecommerce shop . the SEO is excellent as well and i use it with combination of another SEO app as well !! thanks guys for the great presentation and for putting this together . you guys Rock!!

Dragon's Miracle
United States
About 1 month using the app
Plerdy replied July 28, 2022

I'm so glad you like Plerdy this is an awesome review.
Thank you very much!

December 27, 2022

This is a very helpful tool. Had a little trouble setting it up, but support helped right away and got things straightened out.

Microfleur
United States
13 days using the app
Plerdy replied February 7, 2023

I appreciate your inquiries. As always, we're here to lend a hand :)

August 2, 2022

I've been using Plerdy for years outside of Shopify, so excited to see it here! Installed quickly and the support team was super helpful. I'm already seeing useful data. Great job guys, as always!

A Bar Above
United States
6 days using the app
Plerdy replied August 2, 2022

Many thanks! I am very glad that Plerdy is useful. There will be more features :)