Reviews (23)

Overall rating
2.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 10, 2024

When I open it, it's a blank page, and server error often occurs.

Hairvivi
Hong Kong SAR
Almost 2 years using the app
Plerdy replied December 2, 2024

Hello,
Thank you for your feedback, and I’m truly sorry to hear about your experience. We would love to help resolve this issue for you. Please reach out to our support team so we can investigate further.

In many cases, a blank page or errors may be caused by browser plugins such as a VPN or specific Chrome extensions interfering with the app’s functionality. Currently, our servers are operating normally, and no server-side errors have been detected. While rare, database migrations may briefly impact the app’s performance, but these are typically seamless and do not affect users.

We truly value your input, and it’s disheartening to see this feedback. Please allow us the chance to assist you and make things right.
Thanks!