Reviews (3)

Overall rating
4.2
Counts per rating level
  • 33% of ratings are 5 stars
  • 33% of ratings are 4 stars
  • 33% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 9, 2025

App is affordable & customer service is great! We've ran into some issues along the way, but the Podmaster team has been very responsive. They've even been open to adding some of our feature requests which means we've got a very customized experience for our customers which is helping sales.

I will say there has definitely been some hurdles. Unfortunately, we weren't able to just install the app with no issues. We've had to do a lot of back and forth to get the app working properly, hence the 4 stars instead of 5. But if you are patient & want a truly custom app, this is a great choice.

American Shifter
United States
8 months using the app
November 29, 2024

The custom product app is incredibly simple to use, making it easy to set up and create designs quickly. I truly appreciate its straightforward and user-friendly interface. However, there are significant issues that overshadow the positive aspects. The app often gets stuck on "Loading assets," which makes it unusable at times. Even more frustrating is the lack of customer service. I tried messaging them directly through the app, but received no response—not even an automated acknowledgment that my message was received. I also opened a support ticket, but still no reply.

While I love the app's simplicity, the combination of technical problems and unresponsive customer support is a major drawback. These issues need to be addressed for the app to reach its full potential.

QualityPerfection
United States
1 day using the app
PodMaster replied December 1, 2024

Hi,

Thank you for your review.
We apologize for the inconvenience.
We have asked the cs staff to get in touch with you immediately.

Regards,

PodMaster Team

June 20, 2025

Super smooth experience from setup to use. Reliable, affordable, and packed with useful tools.

Restly - Din vej til bedre søvn
Denmark
18 days using the app