Reviews (8,610)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting email sign-ups and sales through customizable pop-ups and banners. They value the easy setup, diverse templates, and developer-free customization options, including A/B testing and precise targeting. The app integrates seamlessly with Shopify, maintaining site speed, and features a clean, intuitive interface. Customer support is noted for being responsive and effective, especially during peak traffic.
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Obliged to give 1 star, i should leave 0 stars.
The app makes you approve a spending limit of 999$ or MORE !
I don't recommend, be aware ! You can go directly to the wall with them !
Hello! Thank you for your feedback, and I’m sorry for the confusion around the $999 amount you saw. That figure represents a billing cap, not a typical charge. Our pricing scales with store traffic, and the vast majority of merchants remain on our $29 plan. Only a small number of very large enterprise stores ever reach the top tier.
We appreciate you flagging this and are already making improvements based on your feedback. We’ve also reached out to you directly to help clarify.
App semplicemente fantastica! Semplice e intuitiva!
Permette di fare pop-up di ogni genere e anche collegarli con le email in pochi passaggi.
Assistenza super disponibile, affidabile e velocissima!
I’ve tested my website speed multiple times on https://pagespeed.web.dev/
, both with and without the app installed. I sent all the screenshots to support, and they told me they would look into it — but to this day, I still haven’t received any update on the issue.
I also asked whether they offer a quiz option in their pop-ups, and the answer was no. When other apps like Klaviyo provide these features, it’s hard to see a reason to continue using this one.
It feels like the support team has become a bit lazy due to the large number of customers they have, and honestly, it seems like they just don’t care anymore.
Update Feb 15, 2026: Since this review, Pop Convert has undergone a major performance overhaul! Now ~70% lighter, optimized for speed, and meeting (often exceeding) the performance benchmarks of top Shopify apps.
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Full response below:
Good afternoon!
First, I want to sincerely apologize that you didn’t receive a timely follow-up from us. That’s on us, and I completely understand how frustrating that must have felt.
Since your review, our developers conducted a deep performance audit and made major improvements to the app. We’ve reduced the app’s footprint by nearly 70%, and we now meet and in many cases exceed performance benchmarks compared to other Shopify apps. These changes required a substantial rewrite of key parts of the application, which is why it took some time, but improving speed and efficiency was a top priority for us!
Regarding quiz options, we’ve added several new form fields over the past couple of months to provide greater flexibility when building forms. These include text fields, date fields, select fields, checkbox fields, radio fields, and switch fields. While it’s now possible to build a full quiz experience, most merchants typically use these for simpler opt-in and data-collection forms.
We also work with a large number of stores that use both Klaviyo and Pop Convert together. In this setup, Klaviyo is typically used as the marketing automation “engine,” while Pop Convert handles holiday announcements, sales banners, and other on-site displays tied to specific campaigns. Merchants appreciate the ease of use of this approach, and we also offer a full Klaviyo integration for those who require it.
We genuinely appreciate you raising these concerns. Feedback like yours directly influenced the work we’ve done. If you’re open to it, we’d love the opportunity to reconnect, test improved performance together, and earn back your trust!
- Pop Convert Team
Very easy to set up and customize. I'm impressed by how flexible the free version is for building a clean, professional pop-up.
The Best Popup Plugin yet! Although I wish one is able to adjust the height as much as they are able to adjust width.
But overall its the best popup plugin I have come across on shopify without a headache like the others...
We're so impressed with Pop Convert. It has a ton of great features that have really helped our store, and the interface is surprisingly simple and intuitive. What really stands out, though, is the customer support. We had a question and Mo was absolutely fab fast, knowledgeable, and a pleasure to deal with. This is a must-have app!
Admins are very quick in responses, helpful and clear :) I've been loving the app so far, it's been helpful to my store front!
I’ve only been using this app for a short time, but so far it’s been a great experience. The app is intuitive and easy to use, and whenever I’ve needed support, someone has been available right away and genuinely helpful.
Quick to respond even on holidays. Easy and helpful!
This app has been great for our store! We have a regular subscription popup, but it also allows us to easily feature special events, and display a time-limited coupon code to subscribers. It's extremely useful and user-friendly.