Reviews (78)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 5, 2023

I have recently entered the POD business. My first printed item was done through PopCustoms. I requested a sample product which arrived in the expected time (13 days). The product (women's canvas shoes) was of good quality, and the print was great... no bleeding, color was on point, and images were crisp and clean looking. Ada at customer service communicated with me throughout the process and sent me pictures of the shoes when my sample was complete. I just got my first customer order last night, but his morning discovered the order hadn't been received by PopCustoms. I contacted Keke at customer service and although it took a couple of hours of chatting to resolve the issue, she was very patient and helpful, and my customers order is 'in-process' as I write this. I have already recommended PopCustoms to other POD entrepreneurs!

Driftwood Gift Shop
United States
About 1 month using the app
April 19, 2023

Exceptional customer service, Ada in particular was beyond friendly and helped me A LOT with managing my account and resolving issues with my designs. Plus their product catalog is the most interesting I've found out of all the apps! (Prisca from Italy)

Pollice di panda
Italy
About 1 month using the app
popcustoms replied April 19, 2023

Hi Prisca,
Thank you for your kind words about the app and our site and our colleague! Your review inspires us to approve even better, and glad to know that you're satified with our function and good products .Feel free to contact us if you need our assistance.

- ----POPCUSTOMSteam
help@popcustoms.com

July 23, 2023

I love working with popcustoms and the quality of the material! I would highly recommend using their services.

Antonio by Antonio Liranzo
United States
About 1 month using the app
November 25, 2022

I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!

Gfts N Stuff
United States
25 days using the app
popcustoms replied November 28, 2022

Hi Sir ,

Thank you very much for your sincere comments.
We will further strengthen the online reply service, at the same time, thank you for sharing the designs from design-plus of our designers.

I hope your orders will gradually increase in the future!

support@popcustoms.com

POPCUSTOMSteam

June 11, 2023

Love the variety of products along with their awesome support team. Had one of their team members reach out to me as soon as I began, and they have been super helpful!

BOLTIVERY
United States
16 days using the app
popcustoms replied June 19, 2023

Hi BOLTIVERY,

Good day !

Thanks for the awesome review about Popcustoms. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.✨

- ----POPCUSTOMSteam
help@popcustoms.com

September 21, 2023

Great support!

Avour
Ireland
15 days using the app
May 30, 2022

Just got my first couple of items ordered and i must say i am impressed with the quality. I love that they have a timer for production, so i know how long before my order is shipped.. The delivery time and tracking information was great. Still have some concerns with the shipping cost but i guess it will get better as we go along. Strongly recommend.!

FZwear
United States
14 days using the app
popcustoms replied May 30, 2022

It's an honor to get your like and support, we will try to do better! :)

August 29, 2022

This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, I'm indeed in the zone.
Keep up the great work you're doing.

Nev Custom Wear
United Kingdom
10 days using the app
popcustoms replied August 30, 2022

Hi!

Thank you for sharing your positive experience with Popcustoms. We are constantly working on developing the 3D Customize Maker and adding more products to our catalog, You can also participate by submitting your requests.We sincerely appreciate your patience!

- Popcustomsteam

July 31, 2023

couldn't rate POPCUSTOMS higher. very simple website to navigate and amazing customer service. such fast reply's and very helpful

Goldie&co
New Zealand
2 days using the app