Reviews (71)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 25, 2022

I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!

Gfts N Stuff
United States
25 days using the app
popcustoms replied November 28, 2022

Hi Sir ,

Thank you very much for your sincere comments.
We will further strengthen the online reply service, at the same time, thank you for sharing the designs from design-plus of our designers.

I hope your orders will gradually increase in the future!

support@popcustoms.com

POPCUSTOMSteam

June 11, 2023

Love the variety of products along with their awesome support team. Had one of their team members reach out to me as soon as I began, and they have been super helpful!

BOLTIVERY
United States
16 days using the app
popcustoms replied June 19, 2023

Hi BOLTIVERY,

Good day !

Thanks for the awesome review about Popcustoms. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.✨

- ----POPCUSTOMSteam
help@popcustoms.com

May 30, 2022

Just got my first couple of items ordered and i must say i am impressed with the quality. I love that they have a timer for production, so i know how long before my order is shipped.. The delivery time and tracking information was great. Still have some concerns with the shipping cost but i guess it will get better as we go along. Strongly recommend.!

FZwear
United States
14 days using the app
popcustoms replied May 30, 2022

It's an honor to get your like and support, we will try to do better! :)

August 29, 2022

This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, I'm indeed in the zone.
Keep up the great work you're doing.

Nev Custom Wear
United Kingdom
10 days using the app
popcustoms replied August 30, 2022

Hi!

Thank you for sharing your positive experience with Popcustoms. We are constantly working on developing the 3D Customize Maker and adding more products to our catalog, You can also participate by submitting your requests.We sincerely appreciate your patience!

- Popcustomsteam