Reviews (23)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 1, 2024

This popup app exceeds expectations. You can find everything you're looking for. It offers many customization options and is very simple to use. I reached out for help with a small question, and the team responded immediately and solved my problem. You can also contact them directly if you wish. I would definitely recommend it."

Straordinario
United States
19 days using the app
September 17, 2024

Popupsmart has been one of the best Shopify apps I've used. No issues connecting to my Shopify and HubSpot, great customizations, and the support has been incredible. I get replies back immediately and they even helped me write a bit of custom code to get my popup looking exactly how I wanted. Highly recommend. Thanks, Popupsmart!

Gemplers
United States
21 days using the app
September 9, 2024

Such a functional and versatile popup builder I thought at first. Really enjoyed the way you can customize your campaigns at so many levels.
But then it started to glitch and after reaching out to support stopped displaying at all. There's no option to simply cancel your paid plan and you have to reach out to them by email.

TheFreshener.com
United States
6 days using the app
September 5, 2024

I installed app a few days ago. I got held up with settings- did not understand percent setting in trigger. no explanation available. I attempted to contact by email and the support chat. Days later no response. thanks for wasting my time. Shopify you need to start vetting these useless apps and verifying reviews. Do you think I enjoy sitting here trying broken useless apps. major annoyance.

pophomefabric
Canada
3 days using the app
April 6, 2024

I contacted Popupsmart for some problems I experienced, and they quickly responded and guided me to overcome them. They were fast and responsive. I did not face any issues after that. They are reachable 24/7. Kudos team!

Sunnyinc
United Kingdom
17 days using the app
Popupsmart replied April 8, 2024

Thank you for your review :)

Edited April 27, 2024

Popupsmart is incredibly simple and easy to use, with great looking templates and additional features. Unfortunately the pricing plans do not seem to cater well for start-up businesses and this is rather disappointing for us. We may need to look for a cheaper alternative. It's a shame as we really love this application and would love to keep on using it.

WONDERCRAFT LTD
United Kingdom
5 days using the app
Popupsmart replied April 8, 2024

Thank you for your review. After your nice comments, we would like to contact you and do our best to support you as a startup. We are looking forward to hearing from you over ...

April 25, 2024

Amazing tool! Popupsmart helped us capture leads effortlessly. The customization options are fantastic!

Marketplace Australia
Australia
16 days using the app
April 12, 2024

super, nutze es aktuell nur für POP - Ups, aber hier bleiben keine Wünsche offen

vary vace
Germany
3 days using the app
February 16, 2024

Popupsmart has found a place in my toolkit. The targeting options are user-friendly, and it seems to be working well for my store. Thanks for providing a functional solution.

Happy Eco
United States
About 2 months using the app
November 14, 2023

Since the day we started using Popupsmart, our operational processes have accelerated considerably. With the exit intent popups we created quickly with Popupsmart’s easy interface, we were able to increase our conversion rates by significant amounts.

Mocaco Coffee
Türkiye
About 2 months using the app
Popupsmart replied January 15, 2024

We are happy to work with you as a partner for a long time. Thank you very much for your feedback here. We are trying to provide better service with your feedback. You can ...