Reviews (875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly setup and automation of social media posts across multiple platforms, significantly easing marketing efforts. They appreciate the responsive customer support, innovative features like ChatGPT, and scheduling capabilities. The app is noted for boosting traffic and engagement, making it especially beneficial for small to midsize businesses looking to enhance their social media presence.
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I notified them of this bug weeks ago and never heard back from their support. I followed up and it was complete silence. The issue is that the app will push images/posts to out of stock variations.
It is a great app only till you run into issues. The support system is pretty bad. There is no reply to the messages sent.
Who would do this to even the paying customers?
Customer service support simply copies and paste their replies, they won't read your message. The chat says it will take 12 hours for them to respond, so do not rely on them. Also my account got disconnected by itself and theat made my posts fail. I have not been able to use this app for posting at all.
The app stops all of a sudden for no reason! I reached out to the support team via email and they didn't even bother to reply.
Our Instagram business account continues disconnecting and keeps showing errors. We disconnected and reconnected the app to check if the problem was solved but nothing, We contacted support many times via email but like other people said they do not respond at all, we were forced to go back to our old app.
The app has not really a lot of function and is for this very expensive.
I found also some Bugs! As Example if you have a Bitly Account they generate always short links. If you use it or not. I found also not really help how to use it.
BEWARE!! The app permission asks for your store orders information: Edit orders:
This includes: draft orders and all order details for the last 60 days.
Post Studio - Auto Posting will be able to access personally identifiable information about your customers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
This permission was part of an enhancement to provide conversion details related to posts. The permission has been REMOVED and is no longer necessary. Thank you for providing this valuable feedback.
I have a Plan with 5 campaings and can sometimes only create 2-3 campaings altough i have a plan for 5. The support is not helping me, aks for help several days ago.
I find it does not working very well with me. I had encounter a lot of bugs, tried to contact support but what they recommended me is to delete the App and reinstall it. Totally does not work. I linked my previous page and delinked it, it says the limit has reached and require me to go for paid version so that i can link more pages. Could not solve this issue for long time and I have to delete it and move on.
We've removed the campaign that was causing your issue. You can continue to use the app for free if you wish. Thanks again
very bad app. this app not working promptly. its always give error when trying to connect the facebook/instagram page. the customer service is one of the baddest i have ever seen, they see your message and they ignore you.. then reply you after 2-3 days !!!
and 1 more strange thing since i used this app... every day my instagram page following many new users... i think this app take your details and use it to sell followers !
do not use it !!!!