Reviews (89)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 8, 2024

PostCo is effective and efficient, it is simplifying the online returns process, user friendly, and hassle- free experience for customers.

Pilgrim Clothing
Australia
About 1 year using the app
December 14, 2023

I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.

The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.

Coldest
United States
22 days using the app
May 6, 2024

We have been using PostCo for about 2 months so far and couldn't be happier. The app runs smoothly and the response from customer service has been amazing. Highly recommend.

Barefoot Shoes Australia
Australia
About 2 months using the app
January 5, 2024

Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.

Ode & Rae
United Kingdom
8 months using the app
April 24, 2024

App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing.

We've used other tools in the past but none are as slick as Postco.

Would highly recommend!

LYRA Modest
United Kingdom
8 days using the app
January 16, 2024

POST CO is the best returns solution available! Their easy-to-use system has revolutionized our returns process. Fara has been exceptionally helpful in setting us up and addressing any concerns we had. We highly recommend POST CO to anyone looking for a reliable and efficient returns solution.

CARPE OMNIA UK
Ireland
4 days using the app
September 13, 2021

I really like how I can easily offer a link to my customers with such an easy to use process for returns and also for store credit. It really lifts the brand trust. It also creates a log that is easy to refer back to all in one place if I ever need to see how many returns are pending or to simply look up a return waiting to be processed on receipt of a return parcel. I would like if I could offer a print return label function for my customers without having to utilise eparcel.

Own Kind Australia
Australia
Over 3 years using the app
April 6, 2021

This App is fantastic, saves me half the time to process a return and is so easy for the customer to use. A++

Urban Wear Online
Australia
Over 3 years using the app
September 13, 2021

Since applying the PostCo app our returns service has streamlined, it runs efficiently, saves on manpower and human error. The app can be tailored to suit your policy, inserting rules with minimal effort.
Customers also find it easy to use, linked to our DHL makes the whole return process seamless. The costs are really reasonable, we would highly recommend as a small business to create a professional, effective returns service.

De La Vali
United Kingdom
About 3 years using the app
August 26, 2021

Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!

Velvety
Australia
About 3 years using the app