Postmates

Postmates

by Postmates

Offer on-demand delivery to customers during checkout.

2.1 of 5 stars(6 reviews)

On-demand delivery

Reach customers in new ways and grow your business

Advanced tracking technology

Real-time tracking for you and your customers including tracking links and SMS status updates on every delivery

Total Control

Customizable store hours and preparation time to get orders out the door stress-free


About Postmates

Grow your business with Postmates delivery

Enable Postmates 2-hour delivery shipping option to your customers during checkout where Postmates is available.

  • Add Postmates App to your store
  • Control which Store Locations offer Postmates 2-hour delivery in the App Settings
  • Allow your customers to pick a 2-hour delivery shipping option during checkout
  • Create Delivery for Postmates Orders
  • Grow delivery at your pace, create delivery for any Shopify Order

Manage your Store preferences

  • Set store hours so the App knows when to offer 2-hour delivery to your customers at checkout. The delivery will stop being available 30 min before closing
  • Customize the preparation time to get your orders out the door stress-free

Manage your Deliveries in progress

  • Track deliveries from Pick Up to Drop Off on a live map
  • Share delivery Tracking links with anyone
  • Revisit Order Details such as pick up address, order ID, etc
  • Cancel Delivery if necessary
  • Filter your Orders by custom Postmates delivery status tags:
    • Postmates:status:in_transit
    • Postmates:status:out_for_delivery
    • postmates:status:delivered

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Postmates Delivery fee is $4.20 base + $1.20 per mile

2.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    17% of ratings are 5 stars
    (1)
  • 4 of 5 stars
    17% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    67% of ratings are 1 stars
    (4)

Most recent reviews

Sabor Venezolano Kendall

Really Bad Support
I have contacted them 4 times via the get support from shopify and I also have emailed them and I have gotten zero answers. Right now I'm calling them and they have put me on hold for over 2 hours, and each person I speak to has almost no idea what a Shopify is or what type of issue I am having so they put me on hold over and over again. Hopefully a get a response/solution. As of now Postmates has not helped me at all...
Horrible Customer service.

Vape Juice Depot

I'm so pissed of right now on the customer service!!!! It's been a few days I'm trying to contact them but either no response or I get an answer that I don't need. I was trying to install the app for our website but I guess I will never get the chance to install it because of the apps installation problem! Could never been worse!!!!

Market Collaborative

Works good and is easy to use. Only two issues that we identified:
1) There is no spot for PICKUP notes (critical during Coronavirus so we can tell the Postmates driver how and where to pickup at our very large building).
2) The delivery locations appear to sync once with Shopify Settings and never again...so if you update an address, the app won't ever know it.