Reviews (148)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant ROI and ROAS improvements, with some seeing a ~22x ROAS using this app. It integrates seamlessly with Shopify and Klaviyo, supporting effective customer segmentation and campaign management. Features like automated winback campaigns and birthday cards are highly valued. The "done for you" service, managing strategy and execution, along with proactive customer support, are particularly appreciated for enhancing direct mail marketing and customer engagement.

February 27, 2023

Incredible ROAS from these campaigns!!! Never thought it would be so effective. They were a missing piece to our marketing puzzle. Definitely try it out.

The Lovery
United States
5 months using the app
December 27, 2021

The numbers speak for themselves. Very fun and easy to work with. Incredible gains and insane ROI. Working with Tom and Post Pilot has helped us Immensely!

Natural Catch
United States
5 months using the app
April 22, 2020

Amazing customer services, and if you are using segment on Klaviyo for your emails, with PostPilot you can create a new way to contact your audiences, very useful and for sure a MUST have in the e-commerce ecosystem.

CYSM Shapers
United States
5 months using the app
November 25, 2022

The team at Post pilot is incredible. They do all the heavy lifting - design, scheduling, list construction etc. and the results we've seen have been well worth the investment. Highly recommend Post pilot for anyone not already sending postcards - it will absolutely pay off!

South Beach Skin Lab
United States
5 months using the app
November 16, 2020

We have been using Post Pilot to send our Kurativ CBD customers a "thank you" coupon for roughly 3 months and have found that this is easily one of our strongest tools in bringing back customers to our website. Tom, our sales rep has been nothing short of amazing in helping us get our campaigns off the ground. Thanks Post Pilot! Awesome work!

Kurativ Premium CBD
United States
5 months using the app
September 8, 2023

The team at Post Pilot, especially Jordy and Jay, go above to ensure you are 100% satisfied. The design team is incredible, too. It's one of the few services I'm genuinely excited about scaling with. Highly recommend! A+

DROPGUYS
United States
4 months using the app
October 10, 2022

Post Pilot is the best way for a D2C brand to start using postcard marketing. The easy Shopify integration, ROI tracker, and Klaviyo-style funnels make post-pilot second to none. 5/10 stars.

Caden Lane
United States
4 months using the app
January 20, 2023

We have been super pleased with PostPilot so far! The postcards look really great and the support team has been amazing!

Pladra
United States
4 months using the app
July 29, 2022

I was recently reintroduced to PostPilot. My experience has been amazing. I just started to get my toes wet and the results are INSANE. It's producing the highest ROI of any marketing I have ever used. An automated winback campaign that has been running for a little over a month has an ROI of 1071%, and a Conversion Rate of 11.76%. On top of the campaign success, the PostPilot team is amazing. They offer additional campaign ideas, set up the campaigns for you, have an in-house design team that will design the postcards, and are super responsive when I have questions.

The Bean Coffee Company
United States
4 months using the app
November 8, 2022

We decided to add direct mail to our marketing mix and the PostPilot team made everything extremely easy. They help set you up with optimized campaigns and then hand it off to their design team to handle the creative on the post cards (which have been awesome). Results have been great so far! I highly recommend giving them a try!

VKTRY Gear
United States
4 months using the app